My Blackberry Playbook won't allow me past the agreement stage of the initial set-up. There is no country shown in the drop down menu. Advice please

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How to recover a BlackBerry ID using a BlackBerry smartphone

Something important to keep in mind when recovering a BlackBerry ID password is that you will need to use the BlackBerry Browser on your device or a web browser in order to complete the process. This is a result of a security precaution that prevents the password recovery email from being sent to the device. To recover your BlackBerry ID password, use the BlackBerry smartphone browser or a computer to follow these steps:

1. Navigate to the BlackBerry ID password recovery page
2. Enter the email address that you used to register your BlackBerry ID and fill out the CAPTCHA characters
3. A confirmation page will appear stating "A request to reset your password has been submitted"
4. Open the mailbox for your email address on the computer or by logging into the mailbox\webmail using the BlackBerry Browser and click on the BlackBerry ID password reset email (it can be identified by the sender: [email protected])

Note: Don't forget to check your spam/junk folder in the event that you do not see this email in your inbox.

5. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"





6. The link will open a new page in your web browser, enter your new BlackBerry ID password in both fields and click Submit
7. You have successfully recovered your BlackBerry ID password!
How to recover a BlackBerry ID using a BlackBerry Playbook tablet

To recover your BlackBerry ID password using a BlackBerry Playbook tablet, follow the steps below. Something to keep in mind is that you may be asked for the answer to the security question that you created during the initial setup of your BlackBerry ID.

1. On your BlackBerry Playbook tablet, open "Options" by taping the gear in the top right corner of the Home Screen
2. From the menu on the left tap "BlackBerry ID"
3. Tap the Pencil icon to the right of "Change Password"
4. Tap "Forgot password?"
5. Enter your password recovery question which you created when the B BID was initially set up and tap "OK"

. Open "Messages" on your BlackBerry Playbook tablet or log into your mailbox/web mail using the BlackBerry Playbook tablet browser and select the email from [email protected]
7. In the body of the email, click the link after the heading "To change your BlackBerry ID password, simply visit"
8. The link will open the web browser on the device, enter the new password in both fields and tap "Submit".

• That's all there is to it!

Go online and make a blackberry account and I'd, go to your used email and confirm activation, then go to your device and try again making sure you have an open wifi connection or the password to the one connecting to. If is software issue then turn device off. Hold both power and volume button for up to two minutes until machine shows a sign then release the power continuing to hold the volume or vice versa on all buttons and may be the home button instead of volume if your device is equipped with such. Could be either volume up or down but not both at same time. This should either factory reset device other put in download mode where the ROM software can be flashed to the device or an alternate software can make your device perhaps into an android device. A YouTube search can lead you to more solutions to your problem. Good luck and let us know the out come.

Hi,Friends...
You can connect blackberry to desktop. no any issue flow instruction.>

Note: Make sure you have the BlackBerry Desktop Software/ Device Manager installed first. Before you continue. Well, it didn't take me long to figure out the issue. All you have to do is unplug the Playbook, go to your Settings > Storage & Sharing (Make sure "File Sharing" is switched to "ON) > Switch "Wi-Fi Sharing to "OFF" > Select "Connect to Windows" under "USB Connections" drop menu. Go back to your BB Desktop Software. Go to, Tools > Refresh iTunes Album Art. (Note: It can take a few minutes depending iTunes Library size) Plug your BlackBerry Playbook back to your PC through the USB connection, wait for it to load and you should be able to Sync your Files. Thanks

You need the Blackberry Desktop software installed on the computer to synch your data, music, and video on the Playbook to that on the PC. This software is available here: https://swdownloads.blackberry.com/Downloads/browseSoftware.do;jsessionid=F3B0494BF2ABF9E47D9531B30BD6E7BF.node1 . The direct link to the multi-language version of the software is: https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB068C22&dl=A2C0D61EB187AB3AFD247A852FAD3647 .

If the above links do not work, start here: http://us.blackberry.com/support/apps-and-software/desktop-pc.html and click on the Downloads for Blackberry Desktop Software. Then use the drop-down menu to select Blackberry Desktop Software Windows OS. Then download the .exe. Below you will find individual language versions. Install the software (in Win7 you need to be the Administrator).

Enable Bluetooth on the computer and pair the computer to the Blackberry.
See http://docs.blackberry.com/en/smartphone_users/deliverables/43033/1196187.jsp for more information.

Next click on Device -> Device Options and go to the General tab. Then set the "When I connect my device" items for those you want to have synchronized.

I hope this helps.

Cindy Wells

Convert the DVDs to mp4 then you can watch them on your blackberry playbook. Follow this guide: http://www.dvdconvertersoft.com/how-to-watch-dvd-on-blackberry-playbook/

Hi,
I just bought a BB Playbook, Initially I got activation error 2012 but then I upgraded it through Desktop manager to OS2.0 but then I get 'Could not activate this tablet error 132353
please advise what to do. I can't use the device
thank you in advance

this happened to me, it needs charging make sure the lead has the blackberry symbol facing up....

The Playbook attempts to download the license agreement from http://csbeta.websl.eval.blackberry.com/
and it seems this URL is no longer valid, as it returns
"Sorry! Nothing could be found here."

i figured the OS on my playbook is an early release so i'll be forcing an update.

to force an update, i fired up the latest desktop manager, completely turned off the playbook by pressing/holding the power button then clicking turn off, then i plugged it in..
desktop manager then shows an error message and gives you the option to update.. click that and leave it alone for an hour++ (depending on your internet connection)

i started the updated playbook, went through the setup wizard and this time when i selected the country, i got the license agreement and was able to continue.

option 2:

If you can't get it shut down, then try leaving it on but unplugged until the battery is completely dead. Hopefully when it is plugged back in and charged for a few minutes it should restart normally. If this doesn't work, then you should contact Blackberry Tech Support for your area, they are usually quite good to deal with, but I suggest contacting them by phone as email can be cumbersome and take several days to make progress. Their phone number for your country should be on the website. Obviously your playbook is still under warranty as it wasn't released more than a year ago.

Sounds like a bad install on the new operating system. Since your question was posted in April, I'm assuming you have the problem solved by now, or returned the device, but for anyone else looking at this, I suggest either returning the device and exchanging it, or if you prefer to solve it with this device, then leave it on and let the battery run down. Once it is dead, try plugging the device in and powering it on, hopefully that gets you back in business. Blackberry Tech Support is also helpful, their phone number for your country should be on their website.