Turn the temp control to max, does the compressor come on? If yes feel the discharge line at the back of the compressor, is it nice and cold? If yes you can eliminate the simple items, make sure all the fans are working inside the fridge and at the rear of the unit. Check to make sure the defrost drain/trap are clear. Let it run for a while, then drop the temp to the usual setting it, and see what happens.
SOURCE: Kenmore Elite 596755 - Freezer warm, Ice Melted, then...
A refrigerator or freezer that is cooling, but cooling poorly, may have a problem in one of several areas.
Poor cooling is often the result of a heavy frost build-up on the evaporator coils or a condenser that is clogged with dust, lint, and dirt.
You can't see these coils without removing a panel on the inside of your freezer. A sure sign that there is a build-up is the presence of any frost or ice build-up on the inside walls, floor, or ceiling of the freezer.
Such a frost build-up usually indicates a problem in the self-defrosting system or damaged door gaskets.
Watch its operation more closely to see if any same symptom.
SOURCE: freezer works, fridge doesn't cool
Probably excessive ice in the condensor. Likely defrost thermostat or defrost heater problem.
What happens is excessive ice keeps airflow from the refrigerator part of the unit.
SOURCE: freezer works, but fridge doesn't
try checking the fan in the freezer at the top which pushes the coldness over to the freezer
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