Question about Saeco Classico Espresso Machine
Hi. I just cleaned my Saeco Classico last night, and today the espresso is terrible! There is almost no crema and the coffee tastes watered down. I"m worried I damaged something while cleaning it. The coffee takes about the same time to come out as it used to, it just tastes bad and has no crema.
I did two things that are unusual:
First I took apart the portafilter. There are three screws holding it together andI removed them to reveal a rather delicate mechanism with springs and a nozzle, etc. I tried to be careful to put this back as it was, but I'm worried I might have screwed it up somehow.
Second, when cleaning the screen I couldn't get some coffee out of the holes, so I carefully tried to scrape them out with a pin. I read later that you should not use sharp instruments, so I'm worried I might have enlarged one or more of the screen holes, possilbly affecting the pressure of the steam.
Anything else I might have done wrong?
The portafilter on this model is pressurized, and you're not really supposed to take it apart. Considering that it's not just taste, but consistency that is wrong, I'd say it's almost certainly the portafilter that's the problem. Most likely it wasn't assembled properly, and isn't pressurized like it should be. I checked with Saeco support, and was told that even their techs have a hard time reassembling these properly - and they have the proper, specialized tools to do the job.
You're going to need to replace the pressurized portafilter.
And I have more good news - Saeco currently is out of stock on them. They have a purchase order out for more from their factory, however they said it could be up to a month before they have them in stock.
You can check their current stock here for black:
or here for grey:
You can also contact them at 1-800-933-7876 and ask if they have an updated ETA for when more will be in. Or email them at firstname.lastname@example.org.
The pressurized portafilter is $50.99 currently.
Posted on Nov 14, 2007
Is it the first time you do cleaning? It is possible you screwed it inappropriate please contact the repair shop because there are really having an experties to do that job.
Posted on Nov 13, 2007
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Your machine has a bad heating element and is ground out to the boiler ground. You will need to have the boiler rebuilt.
If you need service you can contact Cerini Coffee Services in New York. More information go to www.Cerinicoffee.com or go to saeco's website to find a local service center.
Hope this helps!
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