Why does my Maytag Neptune front load washer make very loud noise when spins and looks like drum has dropped down.

Hi,
When my washer did that, I found that the shocks that hold the tub were bad...

Check out this tip I wrote about the noise and vibration that front loadwashers can make..

Washer Problems Washer noise when spinning
heatman101

The washer drum bearing is defective, this is a huge job and requires a skilled pro to do it.

There is 2 possible problems. 1. Pump will make noise as soon as the drain and spin starts. 2. Rear bearing this noise usually starts later in cycle as the drum gets up to final speed. The rear bearing of coarse is the most expensive of the two as it is part of the outer tub.

Hi.

If you get a very loud noise coming from the machine, and this noise is louder when it spins faster, then it is often because of a problem with the drum bearing.

The drum bearing is bad, Check if the drum has excessive play.

To replace the part you take apart machine, undo the belt and depending on the model you may need to remove more parts.

To get a quote on repair call Maytag at the number listed on the owner manual, the machine may still be worth repairing.

You can find parts and diagrams for most models here.

check nothing has fallen inside the drum outer skin

hi,this sounds very much like the bearring have worn out,to check this open door and lift silver drum up and down if you feel a knocking noise then its your bearings .

its probably because of the way the clothes are in it. you have to make sure the clothes arent leaning to one side and that they are evenly set up. otherwise when it goes into the spin cycle itll lean and hit the side of the washers inside and make it shake and do what you said it was doing.

Most noises from a washing machine occur during the spin cycle. If you hear loud thumping during the spin, the load of clothes may have become unbalanced. Stop the washer and redistribute the clothes, then re-start it. Repeat these steps if necessary

Hope it may help you;

Regards;
VOTIT

No, I'll tell you before forking out $ $ for some bad news.The noise is your bearing. You have to replace the outer tub .Its not going to be repaired any other way.The idiots who designed this washer made this a non servicable bearing.The labor is high not to mention the outer tub is also.REPLACE THE OUTER TUB.

bearings are bad need to replace