How do I identify my Kindle by serial number?

You can hard reset and register it in Canada. You should then get Canada based software with updates.

Greetings from Toronto!

https://www.androidauthority.com/which-kindle-model-do-i-have-1073996/

Identify Your Kindle E-Reader - Amazon Customer Service

Amazon.com https://www.amazon.com > help > customer > display
Kindle (5th Generation) released 2012 (Black) and Kindle (4th Generation) released 2011 (Graphite). Kindle Touch (4th Generation). Touchscreen; Single (3-line) ...

Which Kindle do I have? A quick guide to identifying all of ...

Android Authority https://www.androidauthority.com > Mobile
Use the Kindle's serial number or model number ; Kindle model (Release year). Kindle Basic 1 (2014). Generation. 7th. Serial number prefix. B0C6, 90C6, B0DD, ...

Missing: O700 ‎' Show results with: O700

What Generation of Kindle Do I Have? 5 Ways to Find Out

Business Insider https://www.businessinsider.com > Reviews > Tech
Mar 9, 2020 - There are several ways to find out what generation of Kindle you have, including locating your device's serial number.

B0C6, 90C6 Kindle Basic (2014) KT2, BASIC If you happen to know why some of these begin in 90 instead of B0, I'm all ears ;) [Support added in KindleTool 1.6.3] Kindle Serial Numbers

Larry, Check the attached links,instruction and guides on how to ID your Kindle. Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info.
Identify your Kindle Model
User Guides for Kindle 2nd Generation
Model number for kindle 2nd generation Google Search

Check the Serial Number You can find this sixteen digit code in the box your Kindle came in or when you click on Settings and go to Device Info. Find your specific generation or type based on the first four characters. Kindle 2: B002, B003 Kindle DX: B004, B005, B009 Kindle 4: B00E, B023, 9023 Kindle 5: B012 Kindle Keyboard: B006, B008, B00A Kindle Paperwhite (2012): B024, B01B, B01C, B01D, B01F Kindle Paperwhite (2013): B0D4 or 90D4 Kindle Touch: B00F, B010, B011 Kindle Fire (2011): D01E Kindle Fire (2012): D026 Kindle Fire HD 7(2012): D025 and D059 Kindle Fire HD 7(2013): 00D3 and 00D2 Kindle Fire HD 8.9: B0C9, B0CA, B0CB, and B0CC Kindle Fire HDX 7: D0FB, 00FB, 00FC, 0072, 00FD, 00FE, 0073, 006C, 006D, 006E Kindle Fire HDX 8.9: 0018, 0057, 005E, 00F3, 0019, 0058, 007D, 007E, 007F - See more at: http://glyde.com/glydecast/how-to/which-kindle-do-you-have/#sthash.bAbYPdzQ.dpuf

This is from M. Francis Professor of Kindology on Amazons customer service forum

Standard advice for lost/stolen Kindles:

You want to deregister your device first and foremost to prevent someone from purchasing items with your account.

Immediately go to your 'Manage Your Kindle' page:
http://amazon.com/manageyourkindle

Scroll down the left-side menu and select 'Manage Your Devices'
Find the Kindle that is lost/stolen.
**BE SURE TO WRITE DOWN THE SERIAL NUMBER OF THE DEVICE, FOR FUTURE REFERENCE**
Then click 'Deregister'

** You will need that serial number when you contact Customer Support, and to identify your device from a Lost & Found, and also it will be needed if you file a police report or file an insurance claim to your homeowners or rental insurance policy.

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Then, contact Customer Service and report the loss/theft. Amazon cannot help you locate your Kindle, but they will use the serial number to block the device from being registered in the future by someone else. Do this soon, because if the person who might now have your Kindle already registered it to their own Amazon account, it cannot be blocked from registering at your request any longer.

If you find your Kindle later, contact Customer Service again to reverse the process. To contact CS, click the orange 'Contact Us' button on the right side of this page, or use this link:
https://smile.amazon.com/gp/help/contact-us/kindle-help.html

Don't use the email option, but use the Phone option (if available from your location) or Chat option. By using the Phone option, after you send your phone number in, an Amazon Representative will call you back in a minute or two, sometimes sooner.

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If you have Active Subscriptions:
You will also want to make sure that you cancel any active subscriptions. Canceling the subscription will ensure that you are no longer billed; you'll also receive a pro-rated refund for remaining issues you already paid for. You always have the option of subscribing at a later date.

Go to your 'Manage Your Kindle' page:
http://amazon.com/manageyourkindle

Then, scroll down the left-side menu and select 'Subscription Settings'
For each subscription you have, use the 'Actions' button to the right of the title and select 'Cancel Subscription'.

Go to Menu button
Move to setting
Go on 2nd page
Here you check serial number
For any other query regarding Amazon kindle please contact Kindle support number

You need to turn the unit on to see the model or serial number, we would try another charger letting it charge for a hour to see if it would accept a charge or turn on.

I’m happy to help further over the phone at https://www.6ya.com/expert/jonathan_828b54f422cbefdd

Sign into your Amazon account and go under manage your device and the serial is there.

You will have to register the new device (your wifes) to your existing kindle account..
You can do this from your menu settings. Turn the kindle on you want to register press the menu button. After you add device you can share books.
If you do not see the register device option in your settings, you will have to access your account online.Hope this helped.
Ellen

Kindle's serial number is on the outside of the box it came in (a reason to keep the box) or on the Settings menu on your Kindle. Scrool down to Device Info.