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Trouble shooting unable to receive incoming faxes

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  • Anonymous Mar 10, 2008

    We just got our new 2820 today! I can send faxes out with no problem, and I obviously get a dial tone. However, I can not receive any faxes. Can anyone help? It's a dedicated fax line.

  • Anonymous Apr 09, 2008

    I have a Sharp UXA1000. After an office move we hooked everything back up and my fax machine will ring and nothing will receive. What do I need to reset

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Receive poor quality faxes

Posted on Feb 09, 2008

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Re set RING DELAY so that fax picks up on the first ring and does not disconnect before fax is ready to send

Posted on Jan 07, 2008

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Hi my mom has a brother fax machine. When printing it puts a vertical line straight down the middle. It takes the carbon paper and I noticed underneath there is a black nob thing that sticks up and that is whats making this line why and what to do? Thanks vicky

Posted on Jan 01, 2008

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Posted on Jan 02, 2017

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1 Answer

Xerox Phaser 3200MFP


you have to set the fax receive mode to fax or ans/Fax.
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Try changing the cable from the phone wall outlet to the fax, when a incoming RING signal comes, with a bad phone cable (it is 90 volts AC) so the power to ring the fax can go through but not DATA, try pluging a standard phone in the wall outlet to see if it work's.... if the standard phone don't work than call the phone company's service desk, if the standard phone work's (initiating a call) than concentrate on the printer's trouble shooting guide...

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Check the configuration set for incoming FAX and rectify the settings may resolve your problem.

Thank you for using Fixya.

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1 Answer

Unable to receive faxes. Able to send and cartridge printing OK


There can be a few things wrong lets take it step by step
1)Receive mode,your receive mode must be set correctly.If you don't have a tel connected to it, you cant use it as a Manual receive mode,it must be set on Fax only.If there is a telephone connected to it and it is set on manual mode make sure your Incomming ring is set to ON,you will find it under additional functions,RX settings,Incomming ring.

2)Make sure you have enough memory to receive a Fax.Go additional function,dataregistration,TX settings,Erase failed TX,set it to on.

3)Make sure there is enough toner and paper for the machine.

4)Tone or Pulse Dialing,depents in witch country you are make sure it is set correctly Tone or Pulse.You will find it under user settings.

5)There can be a problem at the you local exchange,you can send faxes but the exchange can be faulty and you would be able to receive faxes.

6)And then there can be a problem with you fax machine' NCU PCB board,there is to gas arresters one for send and the other for receive.If one of them are faulty you will have to replace the NCU.The gas arresters is not available as a part.

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Trouble shooting, unable to clean


hi friend,

Brother MFC-5440CN
http://www.brother-usa.com/MFC/ModelDeta…
user guide,
http://welcome.solutions.brother.com/bsc…
pdf
http://welcome.solutions.brother.com/BSC…

"Unable" to Clean pg 11-4
try starting by unplugging power and usb for 30 ~60 seconds to cancel out possibility of software conflict glitch ,

possibility of fax in progress,

and also try re-seating ink cartridge,
thank u for using fixya

regards,
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check the the phone line, The fax sinal need good clear. Surely,plug the phone-line is rigth line socket. If you do that all, the broblem is still happenning,need to change "relay" on moderm fax board.

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Unplug the power cord for 10 seconds.

Do you have DSL or any other kind of digital phone service?

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I HAVE A BROTJERS 770 AMD ALL I DONE WAS GET A 2 SPACE TELE JACK AND PLUG IT INTO MY MODEM FROM COMCAST AND PLUG MY PHONE AND FAX INTO IT AND CAN RECEIVE AND SEND

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Unable to get my Intellifax 775 to receive any fax's


Make sure that the phone line is pluged into line on fax machine and not ext.

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