Question about Tomtom GO 300 GPS Receiver

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TomTom 710 Do you know if there is a reset button? It is stuck on the TomTom page. HELP

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  • Anonymous Dec 01, 2007

    tom tom won't turn on. tried charging it but just have white screen. it had been working fine last time used about 3 wks ago.

    when i turned it on today, it brought up the screen, i entered the address but it never got to the screen where you enter "done." reentered address several times, same thing happened until it went off completely.

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My tom tom restet button is stuck

Posted on Nov 18, 2007

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Posted on Jan 02, 2017

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Restore to factory setting


n rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting. Select your device from the list below to see how to reset it.


Select your device: TomTom GO 940/740/540 TomTom GO 930/730/630/530 TomTom GO 920/720/520 TomTom GO 910/710/510 TomTom GO, GO 300/500/700 TomTom XL IQ Routes TomTom XL (30-Series) TomTom ONE XL TomTom ONE IQ Routes TomTom ONE 30 Series TomTom ONE 3rd Edition TomTom ONE 2nd Edition TomTom ONE 1st Edition TomTom RIDER 1st Edition, RIDER 2nd Edition TomTom ECLIPSE II TomTom DAIHATSU, TomTom ECLIPSE, TomTom TOYOTA Help Not sure which device you have? ico_close.gif Type the first two characters of your device's serial number below to find out.



To reset your TomTom device, do the following:
  1. Check that the battery is charged properly.
    Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.

  2. Remove the SD card
    If your device uses an SD card, remove it.

  3. Reset your device.
    Use a straightened paper clip, or something similar, to push the reset button for 15 seconds. See the pictures below for where to find the reset button.

  4. Turn your device on.
    Press the On/off button for at least 5 seconds.

  5. Insert the SD card
    If your device uses an SD card, insert the SD card.
The rest button is on the top of the GPS

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My tom tom is stuck on opening page. cannot do anything with it.


Most TomTom GPS have a small reset button underneath. you will need a paper clip to activate the reset button. This should start it up and clear the locked out state you described

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Tom Tom Go 710, There is a password set on it and


TomTom say that you will need to return the unit to them to unlock it, but there is an independant prog download available that costs £40. How good that is I don't know, so I suggest you mail TomTom Service dept to see what they say. I reckon it is the cheapest alternative.

Apr 24, 2009 | Tomtom GO GPS Receiver

1 Answer

Frozen tomtom go 910


Hi, Not a nice problem that. Try connecting your tomtom to PC ( not through home ) so the tomtom will look like a USB drive in "My Computer". if TomTom Home tries to load up , cancel it. Look in "My Compuer" If you do see the TomTom as a drive , open it up and copy the folders and files to your PC. If that works, now you have a backup and you can have a mess around knowing that if you mess things up , at least you can put things back as they were and you won't have made anything worse than it was before. Once thats done , try a harder reset in normal way but also hold the ON button in whilst doing the reset . Many people press too hard on the reset button and also hold it too long so just give one single press , only hard enough to feel it click in , then out. Thats all it needs for a reset and it avoide damaging the switch ( yes , I have seen many reset switched stuck in or broken ). I think theres 2 possible causes for your problem . 1/ You now have a corrupted file on your TomTom preventing the boot-up continuing. 2/ Your Tomtom is still trying to perform the last function ( backing up through TomTom-home ) and has somehow got stuck in that loop. For the moment , try the above and see how you get on and if you donn't solve it please post on this forum again .

Good luck .

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