Hi there, it's Jack at Dyson.
I'm sorry to hear you're having difficulty with your Dyson canister's cleaner head working intermittently. We're keen to take some further details, as to help resolve this we would need to know exactly which Dyson canister you own.
If you can call us when you have your machine easily to hand, our experts will be happy to talk you through some simple troubleshooting check to determine which part is causing the issue. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
We'll look forward to speaking with you. If a repair or a replacement part is needed, we can also confirm if your machine is still within the Dyson guarantee period.
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