Question about Singer CE-200 Quantum Futura Computerized Sewing Machine

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CE-100 I have been using my machine for about a year now. I use the Autopunch software all the time. But all of a sudden it started to stitch half of a design, then tell me that I had the wrong hoop attached. Needless to say, I could never recover the design after that. I tried it on designs that I had already successfully stitched with the same results.So I decided to reinstall the software. Now I keep getting this error message from CD-COPS v1.11 #4904 that reads:"A critical error occurred in the previous instance.The automatic internet support system might beable to solve the problem. Do you want to connect to the automatic internet support system?"But when I click the check mark to connect I get this:"The problem could not be solved automatically.Please supply your e-mail address below,and we will contact you with a solution."There is no place to supply the address at all, so when I click on the check mark, that is the end of it, and the Futura software still doesn't open.I appreciate any help you can offer in this matter.Thanks, Wendy

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  • wr66 Nov 23, 2007

    Thanks for trying to help me dupina. Normally, that would have been a very good answer, but I have already done that and I still have the problem. Even Singer can't figure out the problem. Thanks anyway.

  • saundra Apr 15, 2008

    I have the exact same problem. Except: I have been embroidering all day. In the midst of a design, my software just stopped and the CD Cops v1.11#4904 appeared with all of the same info from the earlier message. I have contacted Singer about the problem but have not heard back yet. I have never had this problem before. Note; another exception is that I was using my software on a different computer (my desktop which crashed and I downloaded my software, futura and hyperfont to my laptop) It is not being used on two machines at the same time. Can anyone help me?

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Go to www.futura-support.com website and click on the support link. Download the correct patch for your operating system and save it to your desktop. Install the patch and reinstall your main program as well as autopunch. should solve your problem

Posted on Nov 13, 2007

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Trying to use my futura ce-200. original software hangs on Win7 machine, updated software just says: entry point not found... the procedure entry point splash textcolor@@yaxk@z could not be located in


http://www.futura-support.com/products/ce-200/software

Make sure you downloaded the correct update. Reinstall the original software. Now right click on the program file (.exe) file in the software folder (prob on c:, folder called Futura **). Mine is different than yours...so end of file will be different, so I put ** instead). After you open the file folder...right click on the program file & choose properties; choose Compatibility; Check the run as box (mine is set to winXP 2); and check the run as administrator box.
Try opening the program...if it opens...you can then do the update install.

May 15, 2014 | Singer CE-200 Quantum Futura Computerized...

2 Answers

COMPUTER CRASHED I NEED TO RELOAD CD BUT I DONT HAVE ACCESS CODE


There are now several versions of the basic Futura software and AutoPunch available on the market. The most current is version 1.0.0.2. To determine what version of either software you have, you will find this information around the inside rim of the CD at approximately 4 o'clock. Before loading any of the Options into your computer, check the version and then follow the steps below. The following steps will update your software so that you will now have the latest 1.0.0.2 version of the basic program and all options.

To load base software 1.0.0.0 with AutoPunch 1.0.0.0 or base software 1.0.0.1 with Autopunch 1.0.0.1

  • You must use bobbin part number 085128. This bobbin is specifically designed for the Futura CE-100 and CE-200.
  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 with AutoPunch 1.0.0.1 or base software 1.0.0.1 with Autopunch 1.0.0.0

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off the machine
  • Install Autopunch and leave the CD in the tray
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program

To load base software 1.0.0.0 or 1.0.0.1 with Autopunch 1.0.0.2

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close software and turn off machine
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Install Autopunch using Installation Wizard - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.2 with Autopunch 1.0.0.0 or 1.0.0.1

  • Load Base software (have machine set-up for embroidery with USB connected to both machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and turn off machine
  • Place Autopunch CD in tray but CANCEL Installation Wizard
  • Download appropriate update for Windows Version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop download icon to install update
  • Turn on Futura Machine and double left click to open the program
  • Type in Access Code from Autopunch jewel case and then left click on check mark to open program

To load base software 1.0.0.1 with Autopunch 1.0.0.1 with Hyperfont 1.0.0.2 or Photo Stitch 1.0.0.2

  • Load Base software (have the machine set-up for embroidery with USB connected to both machine and computer - machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install the Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in the Access code from Autopunch jewel case and then left click on the check mark to open program*
  • Close program and then turn off the machine
  • Download appropriate update for Windows version from the Futura-Support.com updates and save to desktop
  • Double left click on the desktop icon to install update
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off the machine
  • Install HyperFont program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from HyperFont jewel case and then left click on check mark to open program*
  • Close program and then turn off the machine
  • Install PhotoStitch program - leave CD in tray
  • Turn on Futura machine and double left click to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark to open program*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

To load base software 1.0.0.2 and adding all Options - Hyperfont 1.0.0.2, PhotoStitch 1.0.0.2, Autopunch 1.0.0.2 and Cross Stitch 1.0.0.1

  • Install Base software (have machine set-up for embroidery with USB connected to both the machine and computer- machine turned OFF)
  • Turn on Futura machine and double left click on Futura icon to open program
  • Close program and then turn off machine
  • Install Autopunch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from AutoPunch jewel case and then left click on check mark*
  • Close program and turn off machine
  • Install Hyperfont program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from HyperFont jewel case and then click on check mark*
  • Close Program and turn off machine
  • Install Photo Stitch program and leave the CD in the tray
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from PhotoStitch jewel case and then left click on check mark*
  • Close program and turn off machine.
  • Install Auto Cross Stitch program and leave CD in tray
  • Download appropriate update for Windows version from the Futura-Support.com updates (Fut_sp2_Options.exe) and save to desktop
  • Double left click on the desktop download icon to install
  • Turn on Futura machine and double left click on Futura icon to open program
  • Type in Access Code from Auto Cross Stitch jewel case and then left click on check mark*

* Must open the program after installing each Option with CD in tray and type in Access Code before installing next Option.

Dec 11, 2010 | Singer CE-200 Quantum Futura Computerized...

1 Answer

How do you use Singer Futura Editing Software?


Under submenu "Help" you can find different manuals and tutorials that describe all features. "Outline Edit" is intended for modifying the embroidery objects that were created by the native software (for example text blocks or AutoPunch Wizard result). With "Stitch Edit" you can modify specific stitches of any designs.

Main menu->Edit->Outline Edit and Stitch Edit
or two first buttons on the second line of the main toolbar or hotkeys "E" and "X".

Nov 07, 2009 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Futura ce 100. Changed computers and can't get past the ''cops''


If you have upgraded to Vista, there have been considerable troubles with all makes of machine in the last few years.
You will probably need to find an upgrade to the software (generally free), so contact Singer in your region.
Here is their Global Site Link if you need to find a contact locally to discuss your needs.

Sep 07, 2009 | Singer CE-100 Futura Computerized Sewing...

1 Answer

Bmp files


Your CE 200 allows you to do very basic digitizing by using Autopunch. The color difinitions on your bmp. file should be clear, or your results will be poor.

To activate autopunch, click on "create" from the top menu and select "autopunch" from the drop down menu. A new Autopunch wizard menu should open. Click on "next" on the browse to your bmp. file by clicking on "select". Keep on clicking on "next" until you get to the "customize stitch block" menu. Here you are able to remove unwanted blocks or change the stitching order by clicking on a block in the right hand menu and the clicking on the "Remove", "move up" or "move down" buttons.

By clicking on the radio buttons, just below the "move down" button, you can also select between Fill stitch or Satin stitch. When you are happy with your decisions, click on next and click on finish.

That is about all that you can do and autopunch will do the rest. I suggest you import a couple of dfferent clipart images and play around as discribed above to make you familiar with the program. You will also see different results by changing options.

If you are not happy with final results, I suggest you invest in a proper digitizing program, such as Creative Drawings. Visit the at www.drawstitch.com/Creative

Good Luck

Dec 11, 2008 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Create my own designs


Your CE 250 allows you to do very basic digitizing by using Autopunch.

To activate autopunch, click on "create" from the top menu and select "autopunch" from the drop down menu. A new Autopunch wizard menu should open. Click on "next" on the browse to your jpeg file by clicking on "select". Keep on clicking on "next" until you get to the "customize stitch block" menu. Here you are able to remove unwanted blocks or change the stitching order by clicking on a block in the right hand menu and the clicking on the "Remove", "move up" or "move down" buttons.

By clicking on the radio buttons, just below the "move down" button, you can also select between Fill stitch or Satin stitch. When you are happy with your decisions, click on next and click on finish.

That is about all that you can do and autopunch will do the rest. I suggest you import a couple of dfferent clipart images and play around as discribed above to make you familiar with the program. You will also see different results by changing options.

If you are not happy with final results, I suggest you invest in a proper digitizing program, such as Creative Drawings. Visit the at www.drawstitch.com/Creative

Good Luck

Nov 19, 2008 | Singer CE-200 Quantum Futura Computerized...

1 Answer

Can't transfer my picutres


Rhonda, In order to use your own pictures you will have to purchase futura option autopunch or photopunch. They start at around $200. I haven't been able to find any cheaper, as I am having the same problem. It is looking like it is a better deal to buy the ce-250 or higher. The additional software is included in the purchase & it is compatible with windows vista. (the lower models are not compatible & never will be).

Feb 29, 2008 | Singer CE-100 Futura Computerized Sewing...

27 Answers

Futura CE 200 Software Installation Media


Yes, from here: Driver Update Software for XP Vista 7 8 Install this software and make the update. Wish you best of luck.
Peter

Nov 02, 2007 | Singer CE-200 Quantum Futura Computerized...

3 Answers

Other brands of Software


You can only use the futura software, autopunch, hyperfont and cross stitch

Oct 29, 2007 | Singer CE-200 Quantum Futura Computerized...

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