Question about Ricoh Aficio AP3800C Laser Printer

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From exploere 2

Always shows close upper left cover in fact the cover is closed

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Re: from exploere 2

Hi there have you removed the fuser unit at all? if so remove it again and to the bottom left of where the fuser goes there is a black sensor make sure that is in position.

Reinstall the fuser and shut the covers. Failing this there is a push switch that is activated when the front door and left hand door is shut. Sometimes the screw holding the cover on comes loose and causes the door pin not to reach the switch. Tighten the screw it is located behind the front door in the top left hand corner.

If that does not work then the door switch will need replacing.

Thanks J

Posted on Jan 02, 2008

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Feed Jam or Exit Jam ecblank.gif ecblank.gif dot.gif ecblank.gif 1. Remove the tray and clear any misfed sheets as given above.

2. Open the top cover.

WARNING! The fuser area will be hot. This area is clearly marked. Do not touch it.

CAUTION! Never expose the image drum unit to light for more than 5 minutes. Never expose the image drum unit to direct sunlight. Always hold the image drum unit by the ends or from the top. Never touch the surface of the green drum inside the image drum unit.
3. Carefully lift out the image drum, complete with the toner cartridge. Be careful not to touch or scratch the green drum surface.

4. Remove any jammed sheets from the paper path.

5. Re-install the image drum complete with toner cartridge, ensuring that it correctly locates into the slots on each side of the printer.

6. Close the top cover and press down to latch it closed.

7. The printer will warm up and commence printing when ready. he page lost through the jam will normally be reprinted.

NOTE If the edge of the jammed paper protrudes (or can be seen) from the exit, reinstall the image drum, close the top cover and switch the printer on. Remove the jammed paper from the exit when the exit roller begins rotating after a few seconds after switching on. However, if the jammed paper cannot be removed, contact a service representative.

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The only thing that may be possible is that the drive for the toner cartridge has not reset remove the toner cartridge and close door if the door closes without the cartridge in switch off wait 10 seconds switch on open door and install cartridge hopefully you will be able to close the door now. If you cannot open remove cartridge again and I believe on the left hand side you will see a funny looking gear if you can turn it or just push it in. Failing this it will need to be stripped and rebuilt as the door strap as you have put it is out of position.

Hope this is of some help to you and please rate me
Cheers J

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