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There really are not user manuals so to speak. If you need service or repair try: http://www.manfrottotripodparts.com/repairs.html If you are looking for more tripod use info try: itripod.com
they don't use fluid - maybe some grease in the tilt and pan of the head, but the tripod itself doesn't need any.. you might need an adjustment somewhere... I own 3 of these.
Below the head where it attached to the center column is a set of three screws. Back them out a little bit and then tighten the head, then screw those three grub screws back in to lock the head.
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