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Resetting the PrinterBy resetting the printer's power, the print buffer is cleared and certain sensors are reset. If there is invalid data in the buffer, or sensors are stuck in a particular mode; errors may occur.Follow these steps to reset the printer:
Turn the printer off with the Power button (if available).
Disconnect the data cable from the printer (not applicable to WiFi, Bluetooth or Infrared) .
Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. If troubleshooting a communication issue, reconnect the data cable (not applicable to WiFi, Bluetooth or Infrared).
try this. It is the reset for the waste ink error (8 flashes)
1) With the printer power OFF, while pressing the Resume button, press the Power button. (Do not release the power button.) 2) While pressing the Power button, release the Resume button, press the Resume button again twice, and then release the Resume button and Power button. 3) The green indicator flashes during initialization. When the indicator stops flashing and remains on, press the Resume button 4 times to clear waste ink message. (The indicator toggles between orange and green each time the Resume button is pressed.) 4) Next, press the Power button, and the green indicator will light, and the function will be executed. 5) Turn off the printer then back on and error should clear.
o.k. -check for paper jam -check your ink cartridge -unplug your printer for 1 minute -turn it back on -if same problem still exist go to your computer and look in the system tray in the bottom right-hand corner find a printer icon and cancel all print jobs.
Probably your waste ink counter. Should be cleaned or replaced before
resetting but usually you can get away with resetting once. 1. Start with printer OFF 2. Hold down RESUME and then hold down POWER 3. Release RESUME 4. press RESUME twice, then release POWER 5. let green light blink until printhead has finished moving. 6. Select functions below with RESUME, execute with POWER
0 presses - green light - Test Print (exit service for i960) 1 press - orange light - EEPROM info print 2 presses - green light - EEPROM initialise 3 presses - orange light - reset waste ink counter.
It surely sounds like a strange issue as everything was working fine when you packed your printer. In this kind of a scenario i will give you few steps and you can try them out.
- Unplugg the power cord and the data cord from the printer. ( I mean it should not be connected to the power and to the computer ) - Press and hold the power button on the printer for 20 seconds. ( You wont feel anything happening, its a way to drain out static charges from the printer )
- Plug in the power cord from both ends and make sure that its fitted properly. - Try a different power outlet - You may not have another power cord, if you have one try that as well.
Hope that this resolves your issue or you may have to take it back to the manufacturer.