GE (PSS26MSRSS) Side by Side Refrigerator Logo

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Posted on Nov 12, 2007
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GE sxs Not Freezing

My ge sxs was making a lound noise and when the noise stopped the freezer stopped freezing. This is a GE side by side refrigerator model # GSS22JEPA . What should I check so I can fix it?

Thanks for you help

  • 2 more comments 
  • TwbFix15 Nov 14, 2007

    The fan is running, but the ice maker doesn't work; the fresh food side is cold the freezer is cold at the bottom but not at the top where the ice maker is. The ice maker has water flowing into it but does not get cold enough to freeze the ice. Can you help?

  • TwbFix15 Nov 14, 2007

    I checked the back wall and the evaporator coils were full of frost I used a blow dryer to melt the fronst. I had a friend look at it and they said it could be the motherboard or the evaporator fan since the fan under the ice maker isn't on when you turn the light off on the freezer side. They are good at electronics but not an expert. Could this be accurate? I'll check the heater for continuity and let you know what I find out. Thanks for your help

  • TwbFix15 Nov 15, 2007

    Thanks Amigaman I'll check those things out and let you know what I find. You've been very helpful and I'm sure when were done you'll get a Fixya rating. Thank so much for all your guidance.

  • Anonymous Mar 14, 2014

    GE model GSS23WSTASS side by side freezer cools but wont freeze door control panel not functional

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1 Answer

Gerald Griffin

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  • Expert 248 Answers
  • Posted on Nov 14, 2007
Gerald Griffin
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See if freezer fan is running when the unit is on. If you hear no fan when it's running. You probably need an evaporator fan motor.
Also check for ice or frost build up around fan.

  • Gerald Griffin
    Gerald Griffin Nov 14, 2007

    Is there frost build up on back wall of freezer? If so, remove back wall of freezer and see if evaporator coils are full of frost. If so, it's not defrosting. Check the defrost heater for continuity. If it's open replace defrost heater. It's at the bottom of coils with a wire to each end.

  • Gerald Griffin
    Gerald Griffin Nov 15, 2007

    A fan not working can lead to a frost build up. This is usually not as heavy as when it's not defrosting. If coils were plugged from top to bottom, it's probably a defrost problem.
    Fan will normally run when compressor is on. If not you need to check for voltage to fan. If it has voltage, replace fan if it still doesn't run. If no voltage suspect board in back. You can sometimes see a burned resistor on the board. If board is burned, you must replace fan motor and board.

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  28. My water dispenser has white flecks in the water...what's up?
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  2. Common frost free fridge parts learn "what" is called "what" before starting your repair
  3. Compressor won't run or it is "clicking' on and off
  4. Cleaning the condenser coils
  5. Can my fridge be moved on it's side?
  6. Defrost drain freezes and then overflows
  7. Freezer door pops open when I shut the fresh food door
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most likely the water line for the dispenser has frozen in one of 2 places. the first place to check and the easiest is the water tank behind the crisper drawers in the fresh food compartment. what i would do is use a hair dryer to warm the tanke and see if it will start working again. the next place that is common for it to freeze is in the freezer door. the only way to fix this is to leave the door open for a while to allow it to thaw out. 
If I'm not mistaken I think there is a recall for some of the  GE sxs refrig that addresses the water line freezing in the door. you may want to all GE and heck on that. good luck peyton
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