I need help!!!

Hi,

After the maximum number of password entry attempts is exceeded by supplying incorrect passwords, and the BlackBerry smartphone is restarted, the following error appears:

It says Reload Software: 513

The BlackBerry® Device Software must be reloaded on to the BlackBerry smartphone

Steps how to reload can be seen in below website

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB11320

Thank You

It sounds as if you are mis-typing your password -- and after the maximum number of allowed attempts, it automatically wipes the device clean (as a security precaution, on the assumption that you are not the "owner" of the device). What it also does, during the password retries, is to show you the password in clear text after some number of failed attempts.

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB00588&slic...

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10385&slic...

As for the 513 error, here's a KB about that:

http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB13003&slic...
Hope something there helps!

i'd attempted 10 times USB pwd, and now my phone s/w was all whipped off. msg on screen is reload software 513, plz help. i'd just got my Curve 8520 3 days ago...

try this........it works with any BB phone..... http://www.fixya.com/support/t2326269-need_fix_jvm_error_513_black_berry

After typing an incorrect password ten times and restarting the BlackBerry smartphone, the following error appears:JVM 513

The BlackBerry® Device Software must be reloaded on to the BlackBerry smartphone.
Before proceeding, make sure that the latest version of BlackBerry Device Software is installed on the desktop computer by completing the following steps:
To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 to 5.0, perform the following steps:

1. Open BlackBerry Desktop Manager.
2. Click Help.
3. Select About Desktop Manager.
4. Click the Device Software tab.
5. Verify that the BlackBerry Device Software displayed is the latest version currently available from the wireless service provider.

Warning: The following procedure will delete either all data, or all data and applications on the BlackBerry smartphone. Back up the BlackBerry smartphone data before proceeding.

1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2. Double-click Application Loader.
3. Click Next to start the installation process.
4. Type your BlackBerry smartphone password, if prompted, and click OK.
5. Select the check boxes next to the names of the applications to be loaded, and then click Next.
6. Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications.
7. Clear the check box next to Backup up device data automatically during the installation process.
8. Click Ok > Next > Finish.
9. When the process has completed, the message The loading operation was successful will appear. Click Close to return to BlackBerry Desktop Manager.

To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.1 to 4.3, complete the steps 1-5 above and then proceed with the following:

1. Click Advanced , and then select the check boxes beside Erase all application data and Erase all currently installed applications
2. Click Next.
3. Select the check box next to Do not automatically backup the application data during the loading process (if prompted).
4. Clear the check box next to Backup and restore applications installed wirelessly (if prompted).
5. Click Next > Finish.

This is a security feature in the BlackBerry. It means you have to reload the device software into the BlackBerry via a computer. All data on the phone has been erased. The device software varies depending on the model of the phone and what carrier it is used on.

After typing an incorrect password ten times and restarting the BlackBerry smartphone, the following error appears:JVM 513
All of the data and applications on the BlackBerry smartphone have been deleted and The BlackBerry® Device Software must be reloaded on to the BlackBerry smartphone (Due to the Java Virtual Machine (JVM) error, the BlackBerry smartphone will not show a Connected state in the BlackBerry® Desktop Manager. Proceed to reload the BlackBerry Device Software using the Application Loader)
To perform a clean installation of the BlackBerry Device Software using BlackBerry Desktop Manager 4.5 and 4.6, perform the following steps:
1) Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
2) Double-click Application Loader.
3) Click Add/Remove Applications.
4) Type your BlackBerry smartphone password and click OK.
5) Select the check boxes next to the names of the applications you want to load.
6) Click Settings, and then select the check boxes beside Delete all application data and Erase all currently installed applications.
7) Click OK.
8) Click Next > Finish
9) When the process has completed, the message The loading operation was successful will appear. Click Main Menu to return to BlackBerry Desktop Manager.

The only solution I can think of if you have had the 10 attempts and not been successful is to call your network provider - They will be able to give you the unblock code and allow you back into your phone.

the Application error 513, reset message says that the device OS is toasted and needs to be rebuilt. In order to do this, you need to have Blackberry Desktop manager on your computer, your data cable, and a download for your device software. Either from blackberry or your carrier. The easiest method is to download and install the device software. Once it's installed, launch desktop manager and plug in the phone. If the phone is detected, you will be prompted to update. Follow the prompts. If not, you will have to do it the hard way. open command prompt (start>run>cmd) and goto C:\program files\common files\Research in Motion\Apploader Then choose Loader /NOJVM That's going to rebuild the blackberry.

the password i kept typin in was wrong on my blackberry curve, so it started wiping everything and now it says JUM error 513 and it wont get into my phone,the only way it turns off is by taking the battery off,i tried reseting it and it goes to the same screen? what can i do to get in my phone?