Question about Microsoft Windows Vista Ultimate Edition

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Printing problems are normal for Vista. If the manufacturer of the print has a solution for the it. If you are unsure please respond with the make and model of the printer and Ill look into it for you. what I did to fix the prob was I created a dual boot with vista and xp. I installed my printing software on the fine

Posted on Nov 12, 2007

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Virus name: Gen.Variant.Zusy.80128 how to get it of

I recommend that you install a good anti - Virus application and scan your computer.

For the time being you can use Malwarebytes. It works good for these Trojans. Please install it and then scan the computer. It would be better if you scan the computer in safe mode.

You can download Malwarebytes from: this solution helps.

Jan 24, 2014 | Operating Systems

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When I push the start scan button on the HP CM1312 printer to scan a document, it flashes 'waiting for PC' and after like 1 minute comes up with 'scanning error cannot connect to PC'

Sometimes the only way to fix a printer issue like this is to complete uninstall the printer and reinstall.

You can visit HP's website and search by model number for instructions and the newest drivers/software.


Mar 30, 2011 | Operating Systems

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I can print wireless from my laptop to printer but I've yet to get scan to work. When I press scan on printer it says to use computer but I've never been able to find how to scan from laptop.

Scanning normally does not work wireless. Try connecting the laptop to the printer for this function to work. Use a USB cord and make sure you set a seperate connection for this type to your printer.

Dec 24, 2010 | Operating Systems

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I have forgot how to scan and cannot find my manual

scanning is easy you put your object in the scanner face down and on you printer you hit scan, ! and when ya go to do this your system should ask you what you would like to do print or scan depending on your printer software, most all programs will. ya don't need a manual to do this just focus on your task and it will work for ya. if ya haven't set up your printer then you have to go through that as well not hard just follow the instructions with the disc it should teach ya what ya need to know, if all else fails for ya go to the help function on your PC and ask it how to scan with your printer ! and will give you all you need !

Jun 29, 2010 | Operating Systems

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How do it get it to scan from my printer to my computer. It says "Scan Error. Try scan from computer or see documentation. Press OK I did and it just shows the three options. Please help TY

Generally there are two ways to scan.
1. Your printer has a management program which controls most operations. On a Lexmark, it is the Lexmark Imaging Studio. Select scan there.

2. Your document software, Word, Photoshop, etc, can start the scanner. Usually under File, look for Acquire....Import....Twain.... Your printer/scanner should be listed. Select and start scanning.

If all this fails, you may be missing a driver, get them from your printers MFG web site.

good luck

Nov 16, 2009 | Operating Systems

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My printer will not scan items. I tried to

Was it scanning on this particular PC/OS before? What is the model of your scanner?
I know alot of scanners require software to be running. For EG HP has it's little digital imaging monitor that has to run in the system tray and starts up automatically on startup. If it is not running, your not scanning.
Make sure that you have not disabled your scanners monitoring feature. Also, check your cables to make sure they are plugged in.
Another test would be to install on another pc and if it doesn't work with that pc either then you have a hardware issue.
If the scanner works on XP but not vista, then it is a Vista driver issue.
I can think of no other answers without more detailed information.
Hope one of these ideas helps you.

Oct 12, 2009 | Microsoft Windows Vista Ultimate Edition

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Don't have the Installation Disc/ software for the HP Photosmart C6150 All-in-One Printer.

If you have any Photo software on your machine, you can use it to scan. Just click on File then Import. You will be prompted to select a source to import from. Select your All in One printer and you will be able to scan. If you prefer the original software, here's a link to get it. Hope this answers your question. All the best.

May 30, 2009 | Operating Systems

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Can't scan

Sounds like you might be using and HP all in one printer. If so, go to the HP site, go to support, enter your printer #, and do a search on USB + scan + error. It will lead you to a troubleshooting guide and you can follow the steps to work it out.
Good luck!

Mar 04, 2009 | Microsoft Windows Vista Ultimate Edition

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