I always start by downloading Belarc Advisor (
www.belarc.com), download and install it, allow to load, print out the entire inventory of all hardware & software. This will tell you what hardware you have including BIOS version is currently installed. Next, back up to other media all data you may need that is reachable on the hard drive....The RECOVERY OPERATION will DESTROY ALL DATA and reformat the HARD DRIVE! (IMPORTANT).
First check the label on the bottom of the laptop (open an internet browser to the following link;), and click on the actual model # of your dv4000. As can be seen by the list, there are 17 different models of HP dv4000 laptops made (most are RECOVERED to FACTORY RESET the same way though, either by diskset (the Complete Factory Restore Disk sets are model number specific, and can be ordered at the HP driver Downloads link), or from the Restore Partition (usually labeled D: Recovery Partition), on the hard drive (as long as the HD has not been replaced previously or recently).
Also always download and install all needed driver updates from that model specific link at HP, after the Recovery Operation is completed, and install all Windows Updates also.
http://www8.hp.com/us/en/support-search.html?tab=2#/qryterm=dv4000&search_searchtype=s-001
Once at the above link, and choosing your specific model from the list...(First save the link in favorites on a computer that will not be restored) Click on "How To" on the right, then System Recovery / Backup / Restore on the left. That may or may not contain the info you will need. So, click on the following link.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00006110&lc=en&cc=us&dlc=en
Determine what OS (operating system), you have...Read all the info first at the links you need to choose depending on the model and OS you have of dv4000. Follow the instructions step by step.
Drivers are another category to go to and download all Drivers into separate individual Hardware Drivers folders after the Recovery is completed. Start always with the BIOS, then Chipset, Audio, Video and then all the others.
I also perform Professionally done HP dv4000 Full Factory New Like Recoveries including data BU disk sets. For $125.00 plus the costs of any data BU DVD's and any required HP RESTORE Disk Sets if necessary and return shipping required if it is beyond your abilities. Contact me if you wish to take advantage of that offer.
Good luck!
cglrcng
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