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I had the same problem, and it seems to be a short in the video cable between the two monitors. I can bend my cable until i see the second screen and then tuck it under the headrest. I am currently looking for a replacement cable. I see it at 1800customersupport.com, but will also check the local radioshack since I need it quickly.
I hope this information allows you to resolve this issue. If I have helped you, please help me, and rate this suggestion. If you need further assistance please comment to this post and I will try to help you further. Thanks for using FixYa asnowman
you need to first replace the laser mechanism, if that doesnt work you then need to replace the printed circuit board that conects to the laser meachanism.
Open the casing, check the following and follow the instructions. 1. Clean the lens using cotton or cotton cloth. 2 Take extra care not to touch the lens with bare hands. 3. If the player displays "no disc" right after closing the tray then check capstan motor if it spins smoothly. 4. Replace capstan motor if it cannot spin smoothly or if it seems it cannot spin the disc.
prob. the laser i have an accurian(radio shack) portable dvd with the same issue. spin motor fires fine but says no disk. just because the laser "lights up" dosent necessarily mean the read section works also. if anyone has a solution to locate a suitable laser please post here as i have a ton of lasers from various drives etc.
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