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jody hull Posted on Feb 11, 2015

After i turn my computer on and log in. its says welcome opening windows. then the screen goes blank and wont let me do anything. i have to press ctrl,alt and delete. it lets me change users or log out then it shuts down the computer. if i switch users everything works fine. the problem with that is its the guest side not the owner. can you please help thanks

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Ajayesh

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  • Posted on Feb 11, 2015
Ajayesh
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Hey Jody,
Restart the PC Go to safe mode,
Go to System tool select System restore .

Choose an old timeline..

Hopefully this will resolve your problem.

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After i turn my computer on and log in. its says welcome opening windows. then the screen goes blank and wont let me do anything. i have to press ctrl,alt and delete. it lets me change users or log ou

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