Black streak on right side of paper, duplicates on all pages. No colors are printed, just black.
SOURCE: xerox Phaser 6120 color problems
I am running this one and I perplexed by what your saying.
Although I will offer some ideas.
I am running through my mind why the label would only affect the colors.
So some of what I am saying here is thinking.
That is a carousel color printer, and the label is confusing me, mainly since you said black is fine.
I can understand one color being off with the third party toners, but not all 3.
What you are having in some way has to be a contact issue, as if a piece of the label would up on a ground contact.
I would first try removing the transfer assembly, all the toners and the imaging unit, and carefully inspect for another piece of label.
Look at all the metal contacts on the cartridges and internally to the machine, see if one is dirty or somehow bent.
Go into you menus and run a color calibration series, and also do a memory clear, and NVM/NVRAM reset. But before you do any resets print out a configuration page to confirm your addressing if your using an Ethernet cable.
USB wont make a difference.
The reason I suggest the resets and calibrations is the label could have caused some high voltage arching and therefore corruption.
But, then again, why wouldn't that affect black and white. What does black graphics look like?
This one is making my mind spin.
Calibration makes sense because you say you have wrong color substitution, yet doesn't address streaky appearance That to me suggests a bad ground contact, But why only bad in color LOL.Ahhhh you have me nutty with this one. LOL.
I keep migrating back to software corruption or mis calibration.
Let me know if this makes sense or helps. Reading your problem makes me want to see this one.
Anyhow let me know if my rambling, which is rare helps.
SOURCE: Ricoh Aficio cl2000
Most of the time when I find this happening on a printer, not just Ricoh's it turns out to be the PCU (photo conductor unit). The color PCU is one unit and the black is a seperate unit. Hope this helps.
SOURCE: Xerox Phaser 6125 Color Printer
I called Xerox and it seems that it's because the imaging unit is defective. They are seeding me one free of charge. Hope you can do the same...
SOURCE: Color Printer Xerox Phaser 6180 Black Background Print out
Hi,
Try the link below. If the toner is leaking from the cartridge return it to shop were you got it if it is damaged.
http://www.support.xerox.com/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=466,E=0000000001344030351,K=1906,Sxi=11,Case=obj(1307)
Niallbt
128 views
Usually answered in minutes!
×