My son let the battery run down pretty far on his Rio and now it just powers down when you try to turn it on. It won't charge. Just is blank when you plug in the charger - it used to show that it was charging. We are Rio lovers and hate to part with our players. We tried to reset while plugged into the charger, but nothing happens.
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The microdrive is probably broken. Some people have claimed that if you give the sides a sharp tap then it has worked again but if this doesn't work then you probably require a new player. I have managed to replace the microdrive with a CF card in my Rio carbon, this has worked for many people may not work for you (you can read this: Replace broken hard drive with CF card if you want to try)
The battery is not normally something that wears out on a Rio Carbon but if it used and charged wrong then it can either be conditioned to a shorter time or wrecked. Because it goes flat when turned off but keeps charge when on makes me slightly confused but anyway... I would advise charging it up fully and then flatten it fully - just leave it playing while you're out or something. Do this a few times and this may solve your problem. This will put maximum charge into your battery and it might solve your problem. If not then try taking the back off and look for a short circuit or obvious hardware fault.
Go to this part of the Rio website, and get the Plays for sure firmware update - even if you don't transfer any WMA files, this will help you get around the Windows Media Player 11 compatibility issue: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=234
(WARNING: make sure the player is fully charged before doing this, or your player will be permanently lost)
first, and this is always good: If available, firmware for the Rio Carbon can be downloaded online.
Second, this might be the problem:
The Rio Carbon communicates with your computer differently in MTP mode than it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden files in folders, cannot allow transfers to the root Rio Carbon directory, and cannot allow the creation of new folders. (Folders can be transferred to the Rio Carbon using drag-and-drop and copy-and-paste methods.) To use traditional folder options, change the Transfer Mode settings to put the Rio
Carbon in MSC mode.
"..Removing the Rio Carbon from a USB connection before Idle is displayed on the screen may result in a corrupting the player's file system.
If for any reason you suspect that your Rio player's file system has been corrupted, reformatting the player will restore the file system to its original state..."