I was receiving a fax and the machine stopped with an "Engine Failure" notification on the display. I shut the machine down and this morning, just to see what would happen as I was about to take it off the shelf and pitch it, the fax I was receiving printed out of memory. Plastic pieces have been falling off this machine for the past 2 years (its over 7 years old). Time to toss it? What is an "Engine Failure" ? Does this machine "have a devil in it"?
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Printer would not feed paper no matter how many sheets were in the bin or how clean the printer. I even cleaned the roller. The issue was I just needed a little more tension on the roller that pulled the paper in.
I removed the rear access door (see manual). Off to the left near the feeder roller you will see a spring. What I did is mover the spring to the END of the plastic arm that it is attached to (if it is missing ..you have a bigger problem). If you have moved your printer around a bit, the spring may have slipped down on to the arm and is no longer sitting at the end. This will extend the spring another 1/16 of an inch ...and that is all all it took for me. My printer will now feed a single sheet of paper with no issues. BTW: I put a drop of glue on it after so it would not slip off.
Your probably got the copy key (readout) set at 10 copies. Try to go to the Xerox site and query for the instruction manual, this works most of the time. This will tell you how to negate the multiple copies
your toner has nothing to do with sending/receiving faxes. If you can print to the xerox...something is wrong with the software.. delete and re-install software..Xerox website is useless check the black sensor that dangles into the paper tray. wiggle it up and down, ahten resintalled the tray