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My name is Peter. I am a retired field service refrigeration technician.
You did not provide a model number, which is located on a label on the inside wall of your fresh food section.
There could be several reasons for this.
You may have a bad Key pad that is not communicating with the main control board?
It is hard to tell without a model number.
There is likely a faulty solenoid which switches the ice dispenser between "crush" and "cube" mode.
The water pressure at the water dispenser is proportional to the supply line water pressure. Unless there is a restriction in the supply line or the dispenser line, the only way to increase the water flow is to increase the supply line water pressure -- not an easy proposition.
Has the filter been replaced recently. If not replace it. If it has, then check the tap the supplies water to the frig and the supply line for kinks. If the line is not kinked, open the tap valve all of the way.This should increase your water pressure to the frig.
We have the same SubZero unit and the water leak is the ice maker line or the pan that catches condensation. If you unscrew the panel at the bottom, you will be able to take the pan out and see if the water is from there. If it is from the ice maker line (which was plastic on ours), you should fix this right away as we didn't and we ended up having a $10,000 flood that ruined our hardwood floors. Also, the increased motor noise happened to us as well, but when we had the motor replaced, it is not much quieter.