Cleaned the contacts
If your printer is reporting that a print head need to be replaced, then you really have little choice. These are Yellow-Black and Cyan-Magenta dual colour heads and are only available from HP as a service part. You will need to supply HP with the model and serial number of your machine. It is possible to clean the printheads and you can buy a clever device for flushing cleaning fluid through them to clear out blocked jets, but please note this does not bypass the built in recognition codes for new heads.
Remove the cartridges and clean the contacts . Now try and reset the printer before we confirm the motherboard. In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
If not there is fault on the cartridge loader , the contacts or the head.
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In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
Activate head cleaning before a test is taken . Sometimes it is possible that the head is not reacting to the need of the PC command or can be an issue with ink drying or poor ink cartridge contacts.Remove and clean the contacts to reset.
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