I cannot find the wireless base to my wireless mouse and keyboard kr0401. Can I get another wireless base?

A wireless mouse or keyboard relies on a feature in the computer itself to communicate with these devices. Unless the computer you're moving the wireless mouse to can communicate with wireless devices or also came with the same or similar mouse, you may be unsuccessful in your attempts to get it to work. Moving both the wireless mouse and the "card" out of one desktop computer to another should work if you want to go to that much trouble.

Is there a resync button on the bottom and on the base station (that is on the end of the usb plug that you plug into your computer)? Press the one on the base station first, then the one on the mouse within a few seconds.

You could also:

Try another set of batteries.
Try another USB port.

Friend go to the mouse settings then change the scroll direction icon. click setting then mouse settings then diplay of mouse controls and scrolls

Thanks! I fixed the problem by installing a USB mouse and using fn+f9. That unlocked the mouse so I could use the pointer leaving just the keyboard problem. I then tried reconnecting the wireless keyboard (by using the button on the receiver and under the keyboard) Hey Presto!!

Hi,
f you find the little reset button on the base, or between the buttons, and push it in, using a pencil or something, and hold for a few seconds, you'll find it'll work now.
Otherwise, replace the batteries.

Hope this helps

Chris (ziraffa)

1.?Open the Start?Menu and click Devices?and?Printers . The Devices And Printers panel opens, in which you can access all the external devices connected to your computer, including your printer .

Windows 10 - Control Panel - Keyboard - Settings

If you have wireless keyboard mouse try standard ones and see if they work you may get it off power mode

if your mouse shows red led light comming from the bottom. then try to hit the reset button. also try to move the base closer or twist its direction a lil bit. hit the connect button. also try unplugging the base unit and plugging it back in. If that fails try it on another computer. if it works on another one, then you have faulty windows drivers.

Push the connect button on the wireless base, then push the connect button on the keyboard or mouse, that is supposed to reconnect the device. Make sure the wireless base is close enough to the keyboard.mouse, and nothing metal is blocking the path between the keyboard/mouse and the base.

uninstall blue tooth software and start over from scratch.