Question about Samsung CLP-500 Laser Printer

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Samsung CLP 500 series Laser Printer

I have the above printer and I keep getting error messages. Replace Transfer belt and replace Imageing unit. I have replaced both and I still am getting the errors. I have tried unplugging, restarting and shutting down but it will not reset. If I just leave the printer on it gets hot and shuts itsef off. Can you help me? Deb

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  • shannybells Nov 13, 2007

    Error message states to replace CYAN toner cartridge. Even after it has been refilled.

    Also, can't even close the cartridge door. The yellow toner cartridge does not snap in enough to allow the door to shut.

  • RajW Nov 16, 2007

    Keep getting "Lever Unlocking Error" and "install Transfer Belt" error messages alternating on the display. We've replaced the transfer belt, still get the messages.

    If I need to reset the duty cycle count, how do I get past the error message to the menu and then how would I reset the counter?



  • Anonymous Mar 14, 2014

    Samsung CLX3185 AllInOne Laser Printer reset image unit



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If the messages are because the two units have reached their rated page count, you need to reset this via the printer menu system - see user handbook

Posted on Nov 12, 2007

  • PrintDocta Nov 23, 2007

    If you can't close the toner access door, its probably because the top door (access to Transfer belt and Drum) isn't closed fully. This can happen if the locking levers that hold the Transfer belt in position, are NOT fully locked.

    Check that Transfer Belt is properly positioned, lock the levers at each side of Transfer Belt, close top door, toner door should then close.

  • PrintDocta Nov 24, 2007

    The re-filled toner cartridge DID have the reset resistor replaced didn't it ??

    If it didn't, printer doesn't know the toner is full.

    Note - the reset resistor/fuse is NOT just an ordinary 1/4 watt resistor. It is a flameproof fusible resistor. Using an ordinary 1/4 watt resistor can cause heat damage to the casing of the cartridge (at least), and concern at the smoke that can come from ordinary resistors when'blown'



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