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Christine Slater Posted on Jan 30, 2015

I have a BT Concero 1500 phone and have problems with dial tone. it is reading 'searching' all the time

Reading searching and no dialling tone

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1answer

After a bad storm now have no dial tone on phones, cannot make or take calls,

if you have more than one phone, unplug them all from the phone line then check one phone at a time plugging it in check for dial tone. if doesn't get dial tone unplug from phone line then try the next. I had one get zap and it stopped all phones from working. soon as bad one removed the other phones worked
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1answer

Have purchased this producct plugged it in no ringtone no flashing to indicate incoming call have operational line with dialing tone, help please asap as only line into work

I am assuming that you can hear dial tone on the handset, and you can make calls on the phone. If this is correct, then I would recommend contacting BT and getting the phone replaced with one that works. http://www.bt.com/help/home/landline.html
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1answer

I just change the phone on my cannon mx310 but cannot get a dialing tone on phone

I would check with your phone service provider to check for any fault on the line . I had the same problem with my phone and it was a fault with line . It was alright a couple of days later . The bt engineering team discovered it was a fault underground
0helpful
1answer

One tel sigma 2200. No dial tone.

are you using dsl broadband this could interfere . Type of signalling may be a problem. If multi tone or decadic on phone line does not match phone settings but I would expect you hear dial tone. do you have cable plugged into a phone socket it could be a internet rj45 socket.They look the same at the wall especially in an office environment.
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1answer

I purchased an extra handset to a AT&T uniden E2125 system. The phone instructs me to place new handset on main base to register handset. It has registered and now it reads, handset #5. When I try...

I've pulled up the user manual for your phone. Thank you for providing the phone make and model first, and the complete description of your issue!

The manual says the battery should be charged for 15 hours before first use.

You may be set to pulse dialing , even though the factory default is for tone dialing. If you push the 7 key, you would hear 7 pulses or clicks in succession. The dial tone will be gone once a pulse has been received. And you say there are clicks heard and no dial tone.

You can set Handset settings (Page 12 in the PDF copy) and customize how your phone works.

Hit MENU and use the up-arrow and down-arrow keys to scroll to the desired feature., this time called DIAL TYPE, then his SELECT. Looks like the sixth menu entry from the top after LANGUAGE.

It should read:
DIAL TYPE
TONE

If it says something else, perhaps PULSE, use those arrow keys again to change the Dial Type to Tone. Then use OFF to back out of the selection and again to clear the menu.

Attached is the link to the manual. Click the button on the screen to "Open as PDF" and you can open it in your PDF reader software or save it to your device for offline reading.

http://phone.manualsonline.com/manuals/mfg/att/e2125.html
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2answers
0helpful
1answer

We have 3 Uniden phones, no dial tone on any of them. We have unplugged and plugged in with no change. The phone company said it's our phones. What help do you have to offer?

OK, go to the FIRST jack, where the "Line" comes in. At this Jack, use a "Normal" phone, NOT the Uniden, if you can, this is to see if you have Dial tone there, if not, then your problem is on the "Outside" as it were.
Now if you DO have Dial Tone, then try ONE of the Uniden's there at that jack, see if it works OK, if NOT OK, try disconnecting everything AFTER this jack. So that you are using ONLY the line in from the exchange. Terminals 2 & 5, If OK, now, then you have a wiring fault, past that Jack. All phones use connections, 2 & 5 in the BT jack. ALL BT jacks are wired in Parallel. So you would have to find out why you have this problem. (Often it is a staple thru the wire etc). So line comes in on 2 & 5 the extension wires go on 2 & 5, and go to the "Other" jack. In the master Jack, then we would have 2 sets of wires on 2 & 5, one coming in from exchange, the other going away to another jack. Each subsequent jack, will also have one pair of wires IN & one pair OUT. You MUST isolate each Jack, before working on it, to isolate it from the rest, then connect up, as you proceed with the testing at each location.
Once you establish a "Known Good" then you can test each Uniden unit, in turn setting them up to go on the Master Jack. Then once all going on the Master jack, then connect up the "Going away" wires, and then go to the next jack, (any) and plug in the unit, and test it, and so on. working towards the "End" BT Jack.
That should enable you to troubleshoot and understand whats going on.
Make sure they are fully charged, the Code is set according to the manual. It would also pay to download a user manual for your exact make and model.
0helpful
2answers

We have an se445 cordless phone/answerphone. with answerphone on, the line rings 4 times then stops briefly before continuing to ring instead of cutting onto answerphone. BT line has been checked and gain...

Regarding the Philips SE445 cordless phone/answerphone. I posted my problem where it rings 4 times then continues to ring without cutting into the answerphone. My phone is now fixed and working as it should which is great. I was unable to make calls because I had no dial tone and although Virgin checked my line and said it was fine, it obviously wasn't. The problem was with the line in the Exchange Box - the big green boxes that are located on the roadside - the line was broken there. Once fixed, I had my dial tone and the SE445 is working perfectly. To nomad1066, I would insist that BT check their Exchange Boxes as this is probably where the problem lies. Check whether you have a dial tone. Hope this helps.
10helpful
4answers

BT Studio 1000 4 handsets

To Mrs Sue Groom,
You probably need to register the handsets to the base.This is the user manual for the BT Studio 1500
http://www.shop.bt.com/content/uni2/documentation/43py/023626.pdf
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