Question about Canon ZR85 Mini DV Digital Camcorder

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No image on my camcorder

I turn it on and it is a black screen except for the normal stuff that is on it. I can not take still pictures or record anything, if I play back it is blank but I can hear it.

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Re: no image on my camcorder

Sometimes the flex for the lens comes loose and causes this problem or could be mainboard as well you could take it apart and check the flex for the lens just go slow and when you take the screws out map it next to the part so it will go back together right or if you dont want to do that send it to canon i do fix these and its 50 50 for the flex or main

Posted on Nov 17, 2007

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Black screen

image sensor gone bad... buy a new one...

Feb 16, 2010 | Canon ZR60 Mini DV Digital Camcorder

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Black screen when we turn on the camcorder

This is a known issue for this camcorder model, canon will fix it for free. Heres there public announcement:

CCD Image Sensor

It has recently come to our attention that the vendor-supplied CCD image sensor used in this Canon digital camcorder may cause the following malfunction: When the product is used in recording or playback mode, the LCD screen and/or electronic viewfinder may exhibit either a distorted image or no image at all. While reports of this malfunction have been rare in the United States, we have determined that it may occur if the product is exposed to hot and humid environments.

Effective immediately, and regardless of warranty status, Canon will repair, free of charge, products exhibiting the above-mentioned malfunction if the malfunction is caused by the CCD image sensor. Canon will also cover the cost of shipping and handling in connection with this repair.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday - 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

This information is for residents of the United States of America and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.

We sincerely apologize for any inconvenience caused by this issue, and appreciate your understanding in this matter. Thank you for your support and patronage of Canon products.

Dec 11, 2007 | Canon MV700 Mini DV Digital Camcorder

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Camcorder will not show picture records only

CANON relied on Sony to install their CCD (The image sensor) on most of their mini camera recorders. The mount for this CCD Component is defective. Canon recognizes this and currently, (2009) offers a 100% free replacement of this part.

The effect of the malfuctioning CCD is as you describe, everything works except there is no image captured.

I took mine in and they repaired it, no questions asked, except that I may want a few other things fixed up while they were there. I declined the additional work and it didn't cost me a cent.

Find Canons website and they have a deeler locator there where you can find an authorized repair center.

Dec 07, 2009 | Canon ZR100 Mini DV Digital Camcorder

1 Answer

Cannot record due to a black screen

OK, that means you can see clear picture in playback of old recorded tapes and camcorder just wont give you live view to record any more.
If its true then it is known problem/ failure of ccd imager in your JVC GR-D33 camcorder.
JVC will repair it free of cost, click JVC CCD Imager Advisory for details.

Sep 17, 2009 | JVC GR-D33US Mini DV Digital Camcorder

2 Answers

No images but records sound

To start ensure that you removed the cover from the lens.
Also remove battery and put it back in place to reset the camcorder.

If you get only sound on playback, connect the camera to a computer or TV, or play the tape on a different camera. If you get picture in there, then the camcorder is recording, but the video playback does not work because of a faulty LCD display.
If when you play back the movie on a different camera, or using the compute you still get no picture then the camcorder is faulty.
Faults that can cause black screen can be:
Lens problem. Faulty CCD sensor. Faulty controller board.
All this faults are not easy to diagnose and fix, if there is a fault , then it is better to take the camera to a repair shop.

Jun 17, 2009 | Quasar VM-L153 VHS-C Camcorder

1 Answer

Sony Handycam Vision videoHi8 will record sound, but no picture.

It is known problem of bad ccd imager in camcorder and requires replacement of that part.
Sony will repair CCD-TRV318 Free of Cost in ccd imager problem.
Please click Sony CCD Imager Support for details.
Good luck.

Jan 27, 2009 | Sony Handycam CCD-TRV318 Camcorder

2 Answers

SONY CAMCORDER CCD TRV 328 rec,problem

Your camera ccd-TRV328 has defect with ccd imager that's why not giving picture in camera / recording mode. This part (ccd imager) needs to be replaced and good news Sony will replace it free of cost.
Please click Sony Official Website for details.

Sep 02, 2008 | Sony Handycam CCD-TRV328 Camcorder

1 Answer

Recorded images has verticle lines

No, most camcorders doesn’t work when you recording the image directly on the screen, that means you use your camcorder shot directly to the screen. Maybe the frequency is different, I have tried used RC plugs directly connect to the VCR and recorded, it is much clear.

Jun 15, 2008 | JVC GR-D22U Camcorder

1 Answer

Recording problem

Knowledge Article C116445
There is no picture or a black screen appears in the viewfinder or LCD when attempting to record. Follow this procedure to troubleshoot if there is no picture or a black screen appears in the viewfinder or LCD when attempting to record. NOTES:
  • Because each of these steps represents a possible solution to this issue, check the viewfinder or LCD status after completing each step.
  • It may be necessary to refer to the operating instructions provided with the camcorder for information on how to perform a task on your specific model.
  1. Ensure the lens cap on the front of the camcorder has been removed.
  2. Ensure a fully-charged battery is inserted in the camcorder.
  3. Ensure the STANDBY/LOCK switch is set to the STANDBY position.
  4. Turn on the camcorder and set it to the CAMERA mode.
  5. Look to see if an image can be seen in the viewfinder or LCD.
  6. IMPORTANT: Some camcorders have both a viewfinder and LCD. To conserve power, the viewfinder and LCD will not display at the same time. To use the viewfinder, the LCD must be closed.
  7. If the issue is not resolved, reset the camcorder to factory specifications.
NOTE: If the issue is still unresolved after completing the troubleshootin

Nov 30, 2007 | Sony Handycam DCR-HC42 Mini DV Digital...

1 Answer

LCD won't project

You may have a problem with the image sensor device (CCD). From October 3, 2005 through October 2, 2007, Sony will repair, free of charge, affected products exhibiting the above-mentioned problem where it is caused by the image sensor device. Sony will also cover the cost of shipping and handling from and to addresses within the United States and US Territories for service to correct this issue. To see if you have this problem: Power On your camcorder (make sure the battery is fully charged). Check the LCD screen and verify that the display icons are turned on. If you cannot see the icons, press the Display button until the icons are visible. Put a tape in the camcorder. With the lens cap off, record some video. NOTE: Be sure to speak during the recording so the video will contain your voice. Rewind this section of the tape (using tape counter to verify start of your recording). Play back the recorded video and use the LCD screen on the camcorder to view it. You should hear the audio you recorded and the Display icons/text will still appear. If your camcorder is affected by this CCD issue, the picture will either be extremely distorted, or there will be no visible picture (just a blank LCD screen with the display icons still visible).

Mar 22, 2006 | Sony Handycam CCD-TRV318 Camcorder

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