Question about Memorex (32023244) CD-RW/DVD-ROM Combo Drive

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DVD PLAYER/BURNER This has been a great machine, but has develop an odd fault. When inserting a dvd into the drive the machine 'thinks' quite while and then comes up with either of the two messages: "no disk" and then does nothing, or "unknown disc, check disc origin" and then ejects the disc automatically. Dvd's have become unplayable. Have tried to restore factory settings, but i have no idea if anything actually changed. Have tried "resetting" as per manual (troubleshooting page) but again nothing seems to happen. What to do? Can you help.Harry

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I cant burn movies to a dvd it works whit cd but not dvd

Posted on Sep 20, 2008

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Harry, two possibilities that are immediately apparent. One, the lens on the drive is dirty. Stop by a department store and buy a CD/DVD laser lens cleaner CD and put it in the drive several times, making sure that it tries to read it each time. This can brush away the debris on the lens and it may work again. Two, the drive motor or lens assembly (that moves) has failed. My experience is that these drives have a 2-3 year life span. Luckily, they are now bargain-priced and you can pick them up at your local discount store and replace them yourself.

Posted on Nov 12, 2007

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