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Android phone scrolling problem is caused by corrupted cache files in the system, bad apps, compatibility issues, software glitches, and others.
Clear the cache on your phone.
possible mainboard or panel issue. does the white screen ahs any letters or just white with no sound etc ??? when you turn it on does the lg logo appears ??
If your phone is less then a year old bring it to a store that is owned by Verizon. You could also call 1-800-256-4646, then ask for the FRU (Factory Replacement Unit) department. They will get you a replacement phone.
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