Insects commonly get into the gas supply line just behind the lighting orifice. Try blowing out the line with compressed air. This sometimes requires disassembly of the supply line. This is assuming you have tryed the proper lighting method that the MFG instructions list on the gas device you are lighting. Also check to see if you have a electrical powered gas valve. And if you do make sure that it has power going to the valve allowing it to open when it's calling for gas.
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