Question about Iomega (33600) 160 GB USB 2.0 Hard Drive

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Does not read

My !60 GB external hard dirve does not read on my computer.
What can I co to retrieve the data?

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Re: Does not read

This depends on how much the data means to you and what the problem is with the drive. With the external hard drives it could be a problem with the board inside that converts the signal which could be fixed by removing the drive from the case and connecting the drive either directly to an IDE connection inside another computer or by connecting it using a different drive carrier. If the drive works but the data is not there any more you would need to get some data recovery software that will read the drive and re build the data. There are some really good data recovery software packages that are free for personal use. If the drive does not work at all the only real option that I can give you is to bring it to a place that does professional data recovery where they may be able to get the data without charging much money but more than likely if it comes to that point you should probably be expecting costs in the thousands of dollars.

Posted on Nov 12, 2007

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Have you looked both in Device Manager and in Disk Management?
Have you tried plugging your external hard drive into another computer?  
If it isn't recognized on multiple computers, then you are probably experiencing a hardware failure.  
There are a variety of things that can malfunction on your external hard drive:

1) The USB cable - Have you tried switching the USB cable? 
2) The external hard drive casing 
3)  The hard drive itself 

If your hard drive casing has malfunctioned, then retrieving your data is as simple as putting the hard drive inside another hard drive enclosure.  Hard drive enclosures are available at any local computer store, and also available on our website.  Make sure to get the right size enclosure.  The I250HD35 has a 3.5" Hard Drive inside it, which is a standard desktop hard drive.

If you put your hard drive in another enclosure and it still won't show up on any of your computers, then your best bet at retrieving your data is to contact a data recovery specialist.   After you have retrieved your data, we will replace your unit if you are still within the warranty period. For specific warranty and replacement information, go to and click on Support.
Have a nice day, 
I/O Magic Technical Support

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