Question about Curtis SMP228 MP3 Player
I couldn't seem to connect my MPS1015 for the life of me. When I connected the player I would get the "Ding Dong" sound and the hourglass would appear, but the player wasn't visible in the drive list. I tried everything. I tried the firmware update from Curtis but it couldn't see the player. Finally, by accident, I recorded a voice file and it worked after that. For some reason WIndows XP didn't see the empty drive the first time.
Posted on Dec 25, 2007
I had the same problems you described and kind of stumbled my way through a solution. Hope this helps:
First you need either the driver cd or down load the drivers from the curtis website. Btw, there is also a pdf'd version of the procedures.doc that they are referring to (I too could not find after downloading the zip file wth the firmware update).
1. Hold down the on button on your MP3 player, and plug the player into your PC (via USB cable). Keep holding the on button until the found new hardware wizard comes up. (you can let go after that)
2. Check "Install from a list of specific location", click next.
3. Check "Include this location in search" and point to location of your driver files (either CD or folder that you saved them in). You only need to navigate to the "Driver" folder, and it should do the rest. Complete the rest of the New Hardware Wizard.
Here is where the document differs from my experience.
4. You will be prompted to restart your PC.
At this point it was all trial and error and I had to perform the first step again to get the MP3 player to re-connect to my pc.
5. Unplug player, hold start button down, plug back into PC.
6. Locate the firmware upgrade folder that you downloaded from the Curtis website. In this zip file, there is an app folder, open. In the app folder ther is an .exe file named "stupdaterapp.exe, double click on this .exe file.
7. The updater should pop up (Sigma Tel MSCN Firmware Download dialog box).
8. Check the "Format Data Area" box and click yes to the warning message that pops up.
It should start checking your mp3 player's firmware to compare to the updated version. If at any time the box under the format data area box says "Please connect device", unplug mp3 player and try plugging in again while holding the power button.
If the start button at the bottom of the box is NOT greyed out, then you are in good shape.
9. Click start and ensure that the MP3 player is not unplugged during this process.
This worked for me. Hope it does for you too.
Posted on Nov 23, 2007
Hi,
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my MP3 player is the curtis mps1015. When I plug it in the "found new hardware" sign on the bottem of the computer flashes on and off and then tells my there was trouble installing the hardware. Also when I right click on the "my computer" icon and click properties, then hardware the list that comes up expands and shortens like crazy! One minute the player shows there the next it shows with a bright yelloe question mark. I tried downloading firmware update from the curtis website but I'm a "newbie" it told me to open the procedure .doc but I couldn't find it! Either it didn't work or I'm so new I didn't know how to do it. My mother won the MP3 so I can't even return it. Please help!
Catscrazyx3@hotmail.com
Thank's! There was a little trial and error but it's working, at least for now!!
my computer will not reed disc or find mp3 player.
I have tried doing the updater but no matter how many times I unplug and plug my MP3 player into my computer, I only get about 3 bards into the searching and it asks to connect player.
I am running XP and was given this as a gift.
i redid it but then i cant put songs on it. i reformated it. but when i try to put songs on it, it says it full
I try to put music on my new curtis mp3 player model mps1015 but when I plugg in the curtis mp3 player the mp3 player turns off and my computer dosent reconize the plugg in
i was triying to put some music on myMPS1015 so i make a right clik on it in my PC and than i selected formate afterwards triying to syncronizes it with w media player it deosn't work
I have tried doing the updater but no matter how many times I unplug and plug my MP3 player into my computer, I only get about 3 bars into the searching and it asks to connect player.
I am running XP and was given this as a gift.
What else can I try?
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