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Yeah, but you need to install their "Full Solution" software and have some kind of land line. I gave up my land line years ago and and strictly FIOS and cellular now. You problem has nothing to do with your equipment. It is a provider problem. Do you need to dial 1 and the area code?? Just guess since I have no long distance issues.
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Yes, you must set up your fax machines like this: The receiving fax must be set to auto receive and the telephone line must be inserted in the "line" input. A line must then be connected from the "Tel" to the "Line" of the Transmitting machine, which must be set to "manual receive." This is not really a satisfactory way of doing things as you can't send and receive 2 machines on the same line together. A much better way is to have 2 lines. with a machine attached to each. Get the tel company to put "No answer transfer" on the line as an accesory. Give them the number of the fax machine that transmits. Make it "manual receive" Now you have a versatile system that you can also use the office telephone with.
You have to have either a dedicated phone line just for the fax --or-- pay your phone company approximately $2 a month for a service called Distinctive Ringtone. This service will ring a certain way when you have an incoming fax. You will then configure your fax machine to pick up when this distinctive rington is heard. The ringtone is usually two or three quick rings. Your fax machine's settings will have this setting.
Unfortunately, you can't just plug your fax machine into your phone line and start sending/receiving faxes. Look through your fax machine's manual regarding the distinctive ring service. Good luck!!
If it is a dedicated fax line. Then make sure auto answer is turned on. Then go to Setup/Menu> and press the right arrow key till you see basic fax setup> Then press Ok> Then press the right arrow key and scroll to basic fax setup> then press ok. Then scroll to rings to answer and set it to 2. Then press cancel and come to the main display. Press setup/menu> and scroll to advance fax setup> and scroll to distinctive ring pattern> and select all rings. You should be able to receive and send faxes without any problem if it is a dedicated fax line.
If it is a shared line with phone, voice mail or answering machine then you will hev to get a distinctive ring pattern from your telephone service provider. So that it can distinguish your Fax message and voice message.
If you have a dedicated fax line, the fax should be connected directly to the phone line.
If you have the fax line connected to one of your station ports, you may be able to see which LED lights up on your phone when the fax goes off hook. Or you can just try intercomming all extensions in order until the fax rings.
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