Rank: Guru
Rating: 86%, 19 votes
For starters, try to locatethe device in your "system devices" which may be accessed by right clicking my computer and going to properties. If it's there, right click it and remove it, then plug in your device again to see if it will recognize it.
If that doesn't work, try to CTRL ALT DELETE and locate a program that isn't standard but may have a something in common with the device name or software. Close that program then attach device again.
I have a busloink external drive and it's acted up several times, usually after reboot the software that exists asks me to reinstall it and I do and it works.
Let me know what happens.