Question about NexxTech NWOMMI Mouse

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My new Nexxtech NWOMMI cordless mouse is not working

When I plug the mini receiver into the USB port on my new Toshiba laptop, the blue light goes on, and when I press the button on the receiver it starts blinking. When I press what I think is the CONNECT button (the little inset button on the left side near the top as you look at the mouse while holding it upside down), nothing happens. The blue light doesn't blink faster. And after it gets steady, the mouse has no effect. The cursor is still controlled by the touchpad.

On the mouse, there appears to be a light which is set about one-quarter of an inch inside the cut-out area on the bottom of the mouse. That light, if that's what it is, has not come on at anytime.

I have checked the AAA batteries in the mouse three times with a battery tester, and they have a full charge. They are both installed with the top of the battery (the positive pole) pointing toward the bottom of the mouse, and the negative pole pressed against the spring, which appears to be the correct way although there is no + or - sign that I can see.

In the "quick installation guide", there was no mention of inserting the small disc into the CD drive on my computer, but I did that anyway after unsuccessfully following the "quick" directions. I ran the installation steps, and reached the end where it says the installation is complete. That had no effect on the mouse.

Should I conclude that the mouse is defective, or am I doing something wrong?

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  • 10 more comments 
  • sobrazil523 Nov 13, 2007

    i have a toshiba with the same problems as the other person listed . please notify me when it is fixed at sobrazil523@yahoo.com

  • Anonymous Nov 14, 2007

    I have the same problem on my hp.

  • thomasja Dec 10, 2007

    I am trying to install the driver for my nexxtech mini notebook mouse on my mac with no luck. The customer service at Nexxtech is no help AT ALL, can someone help me. The driver is not on the CD and Nexxtech help was able to tell me that.

  • Anonymous Dec 11, 2007

    Exact same specifics as Jerry describes. It does not work. Am on a new Acer Laptop. (Vista)

    Also tried the "fix" described in a lower post to no avail. I turned the batteries around in case they were upsidedown, still nothing. I get no light on - on mouse bottom. Blue light on the other piece is on fine.



    Pam












  • Anonymous Feb 13, 2008

    same problem

  • Anonymous May 12, 2008

    same deal mouse dorsn't do anything but comunicate with the usb sensor, it used to work

  • p1009 May 16, 2008

    where is the connect button

  • Anonymous May 27, 2008

    I have installed the wireless mouse and have gotten through the set up completely. The blue light flashes on the transmitter but the red light stays on on the mouse itself and nothing happens when I press the connect button on the mouse itself. It worked once and then stopped and has not worked since. I have reinstalled and tried several times to start over. The installation "quick set up guide" does not give any troubleshooting information.

  • lilbluebedbu Jun 03, 2008

    I am having the same problem. I am also on an acer laptop running vista. I was at my wits end about to set my computer on fire after driving all the way to circut city to discover that they didn't have the mouse from their website that I wanted, settling for the nexxtech one, coming home, trying to install it, going to the nexxtech website, downloading that driver, and still only being able to right click and scroll with the scroller thingy (like my technical terms?) anyway so I called the nexxtech tec support and the person I talked to tried to tell me it wasn't compatable with vista. I pointed out that their very own website says that it is.... (I was getting very frusterated) He then proceeded to tell me there is a problem with my mouse and gave me a authorization number to get a new mouse. I'm going back first thing in the morning with my lap top and if this new mouse doesn't work God be with them.

  • psurls8913 Jul 05, 2008

    the blue light bteady,the mouse still has no controllinks,i press connect and after it get

  • Anonymous Jul 24, 2008

    I had the same problem with my nexxtech, so i just got a new one at www.consumerdepot.com lol

  • rmj2179 Feb 13, 2009

    i too have vista and never installed a special driver for this mouse. regardless it was working yesterday and today no longer works. i've repeatedly pressed the button on the receiver and the mouse and it appears as though it's reading each other but when i move the mouse - no go. any suggestions?

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8 Answers

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Here is what I found about the Nexxtech Notebook Wireless Mouse (NWOMMI):

1. The 2 AAA batteries must be inserted correctly. Look carefully at the "+" and "-" marking on top of the battery compartment and put your batteries in accordingly. Otherwise the mouse will not work, and could be damaged. After the batteries are inserted, the red light at the bottom of the mouse should come on. More on batteries below.
2. Insert the USB receiver into a USB port. The blue light should come on. Press the little button next to the blue light and the light should start to blink,
3. Whild the blue light is blinking, press the connect button at the bottom of the mouse. It is the big black dot inside the white label. Check that the blue light on the receiver is blinking faster, and then change to a steady light.
4. Now check the function of the mouse by moving it on a texture surface.
5. If all goes well, your mouse should be working.

However, here is the bad news. Either due to bad design or some flaw in manufacturing, the mouse consume batteries like crazy. I used fully charge NiMH AAA batteries and they last for only a few hours! And the worst part is that, I checked the batteries when the mouse stop working, ONE of the batteries is COMPLETELY drained, in fact it registered a reverse voltage of -0.1 volts (a charged values is +1.2 volts). This is definitely engineering problem. Note that even when the batteries are in this state, the red light may still come on, and sometimes the re-connection seems to be ok (i.e. the blue light blink faster and then changed to steady). However, the cursor will not work when you move the mouse! Recharging the batteries and the mouse will work again.

Based on the above observation, the mouse instead of having a power-saving feature, it actually has a power-wasting feature!!!

Posted on Sep 19, 2008

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Wow ok, so I just posted that long rant about how everything had been giving me so much trouble. I ironically then angrily set the mouse down on a slated surface and let it slide off and hit the floor hard enough to knock the batteries out. I put them back in and pushed the connect button again -to make sure it still worked so I could return it- and suddenly it was working!!! (This goes to prove that throwing things can help solve problems)

So, I discovered if you take out the batteres and put them back in and press the connect buttons on the reciever and then the mouse it should fix the connection problem.

Posted on Jun 03, 2008

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I'm on a Dell laptop. Mine works, however it likes to eat batteries. Push the blue button on the receiver and then the little button on the back. Change your batteries.

Posted on Jan 14, 2008

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Toshiba with Nexxtech mini Mouse. Does not Work well. it moves the pointer for about 1 sec then it stops waits about 10 sec if you dont move the mouse then starts again for 1 more sec.
POS.

Posted on Jan 03, 2008

  • Fixxaz Jan 03, 2008

    Proble Solved. Sorta. Used on black mouse pad "no work" used on smoothe tan desktop "Works"

    Try different surfaces.

  • Fixxaz Jan 03, 2008

    Then Go Buy a logitech Mouse. my 600 watt CB linear will really mess with your mouse within a 80 mile radius. 27.000 mgz. and im not the only one with power like that. so Trash it and get a Logitech. This is what i am going to do.

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I too am having problems with my nexxtech ultimate mouse. I have the blue light flashing and when I plug in the dogle and tap on the mouse the green light lights up so i know there is power to it. The problem is the red light is not working on the bottom of my mouse. If i take the dogle out and install it to the mouse for storage, after a while the damn thing works again but just for a little bit. I am going back to CC tomorrow...enough with this junk.

Posted on Oct 26, 2008

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That's exactly what I do when my NWOM stops working (which it does about every other day). I take the batteries out, put them back in and start over. A real pain.

Posted on Sep 22, 2008

Hey jerry, one battery goes in with positive pole down and the other one goes in with the positive pole up. look real hard and you will see the battery pics under where the batteries go. mack

Posted on Mar 02, 2008

Had a similar problem but finally got around it:

pushed the button on the receiver and while it was blinking push the find receiver button on the bottom of the mouse.

using a dell

Posted on Nov 29, 2007

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