Question about Philips (DRD-520012) Internal DVD Drive

1 Answer

DVD drives not recognized

My computer is not recognizing my dvd drives i have tried uninstalling them and restarting the computer and they still get a yellow exclaimation mark in device manager

Posted by on

  • Anonymous Mar 25, 2014

    this player is recognized in device manager and device management and will play CDs but it not only won't play a dvd, it won't recognize it when I put it into the drive



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert who has answered 20 questions.


    An expert that hasĀ over 10 points.


    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 72 Answers

Set the DVD drive to master position (back of the drive small jumper) if not working cabel select. If you conect 2 drive at the same time, you have to play vith tha varyation a little bit.

99% thats the problem!

Posted on Nov 12, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

Does not recognize dvd drive

When you click Start/My Computer is the DvD drive shown as one of your devices? If not then try the steps below:
Remove the Power Cord, Remove the Battery, turn the laptop over and remove the one screw that secures the dvd drive and pull the drive out. After 20 seconds plug the DvD drive back in, and then try booting to see if it is recognized. If the drive is not recognized then you will have to remove upper and lower filters.

If you are talking about the drive won't play a dvd then that's another issue. Most times computers have a hard time playing something that was created by someone else. Try a store purchased DvD and see if it recognizes and plays it.

Apr 07, 2012 | Computers & Internet

2 Answers

I downloaded the Noteburner program yesterday to try to convert some mp3's to WMA's to use in live Moviemaker. I could not get it to work, and now my computer does not even recognize that I have a...


Try this:

* Uninstall Noteburner program

* Uninstall CD/DVD drivers

* Use a different converter (Google this)

* Reboot computer, and your CD/DVD drivers will be reinstalled.

Please rate my solution.

Thanks for using FixYa.

Jun 23, 2011 | NoteBurner Audio Converter

2 Answers

Dvd drives play CD's but no longer plays DVD's

Hi there!
May be a corrupt driver issue.
Go to your device manager/DVD drives/right-click & uninstall. Restart machine & let windows look for the drivers & install them.
Pls send us your feedback as it's very important for us. Good luck!

Mar 05, 2010 | HP DVD DRIVE DVD Drive

1 Answer

Doesn`t work all the time and makes a whirring noise, do i need to buy a new cd/dvd drive?

Before you beginTo determine if the CD or DVD drive displays on the My Computer screen, follow the steps below.
  1. Turn on the computer and remove any discs from the CD/DVD drive.
  2. In Windows 98 and Me, double-click the My Computer icon on the desktop. In Windows XP, click Start and then My Computer .
  3. A CD/DVD drive icon displays on the My Computer screen when Windows recognizes the drive. If Windows recognizes the drive, find and use a section below that pertains to the CD-writing software with the issue.
  4. If the drive does not display on the My Computer screen, go to the Microsoft support website and search for documents on missing CD DVD drive .
RecordNow by Veritas/HP/Sonic does not recognize the CDRW or DVD+RW driveIf RecordNow does not recognize the CDRW or DVD+RW drive, follow the steps below.
NOTE: Install any updates for the RecordNow engine available on the Sonic support web site (in English). Step 1: Uninstalling RecordNowTo uninstall RecordNow to reset the software and cause it to look for the CDRW or DVD+RW drive again, follow the steps below.
NOTE: The steps below pertain to Windows XP.
  1. Click Start and then Control Panel .
  2. Double-click Add or Remove Programs .
  3. Select Record Now and then click Add/Remove .
  4. Follow the on-screen instructions until the uninstaller finishes.
  5. Select DirectCD and then click Add/Remove .
  6. Follow the on-screen instructions until the uninstaller finishes.
  7. Remove any discs from the drives and restart the computer.
Step 2: Installing RecordNow using Application RecoveryAfter Windows restarts, install the RecordNow software to begin creating CDs.To install the RecordNow software, follow the steps below.
  1. Click Start , All Programs , HP Tools or Compaq Tools , and then Application Recovery .
  2. Click Application Installation and then click Next .
  3. Select HP Record Now or Sonic RecordNow! and then click Install .
  4. The installation automatically installs all files. Follow the on-screen instructions.
  5. Restart the computer after the installation completes.
The HP Record Now or Sonic RecordNow! software should now recognize the CDRW drive. Back to topRoxio (Adaptec's) Easy CD Creator does not detect the CDRW driveEasy CD Creator produces an error message when it is unable to detect the drive, such as: There are currently no supported CD Recorders available...To prevent these errors from occurring, follow the steps below.
NOTE: Windows XP is not compatible with Easy CD Creator 4 and earlier. If the HP Pavilion computer was updated to Windows XP from Windows 98 or Me, use the native CD writing ability in Windows XP or purchase and install CD writing software that is compatible. Step 1: Installing updates for Roxio (Adaptec) Recording Software If the recording software is from Roxio (formerly Adaptec), go to the Roxio software updates page (in English) to obtain any software updates that are available for Easy CD Creator (with or without CD Copier or Direct CD). If Roxio still does not detect the CDRW drive after installing the updates, continue to the next step. Step 2: Changing the CD drive letter back, if it changedUpgrading to Windows 98 or Windows Me can change the drive letter to a different letter and make the drive undetectable to Easy CD Creator. To change the drive letter back to F or another previously designated letter, follow the steps below.
  1. Right-click the My Computer icon on the desktop.
  2. Click Properties . The System Properties window opens.
  3. Click the Device Manager tab.
  4. Click the plus sign next to CD-ROM .
  5. Double-click the CD-ROM name and then click the Settings tab.
  6. Under Reserved drive letters , select M (or the previously assigned letter) from the drop-down list. Be sure that both the Start drive letter and the End drive letter are the same.
  7. Click OK , Close , and then Yes .
  8. Restart the computer. If Easy CD Creator continues to fail to recognize the CDRW drive, continue to the next step.
Step 3: Uninstalling Easy CD CreatorIf the above steps fail to make Easy CD Creator recognize the CDRW, recover Easy CD Creator by uninstalling it. Recovering Easy CD Creator resets the software and causes it to look for the CDRW drive again. Be sure that you have the last recovery disc of your Pavilion recovery disc set before continuing.uninstall Easy CD Creator, Step 4: Installing Easy CD Creator using Application Recovery

Jan 17, 2010 | HP Pavilion dv6000z Notebook

2 Answers

My drive will not burn dvd-r anymore but it used to, it burns cd-r and reads discs no problem, but now when i try to burn the disc spins but makes a strange knocking noise.

sometime it has more to do with the driver software than it does with the unit itself.
Try uninstalling the writer software, restart the computer, reinstall the software, restart the computer, and attempt burn again. Software occaisionally gets confused and needs to be "rebooted" from time to time. Hope this helps.

Oct 12, 2009 | BenQ DW1670 Double Layer 16 DVD RW IDE...

2 Answers

Can't use cd/dvd player - computer doesn't recognize it

try to boot the computer using cd. like you trying to install windows. if it read the cd to get into the windows setup, then cd drive is good.

1st make sure you set the option boot from cd first in the bios.
2nd place a windows setup into the drive.
3rd save and exit the bios.
4th if it ask you to press any key to enter setup then the cd drive is good.

maybe u have a windows problem, try to reinstall windows, that the easy way.

Aug 28, 2009 | HP Pavilion dv2000t Notebook

2 Answers

Dvd plays initially and then stops

It could be the drivers for CD/DVD.
The best way to troubleshoot this is right click on computer, select manage. A new window will pop up, in that list select device manager.
Look in the list for CD/DVD drives and click on the + sign next to it, when the tree opens right click on the CD/DVD drive and select uninstall, then restart the PC.

This method will hard reset the system and force windows to load the default drivers for the CD/DVD upon restart. Hopefully this should resolve your problem.
If not please post back.

Good luck

Jun 15, 2009 | HP Pavilion DV2740SE Laptop

2 Answers

Dell CD/DVD shows up in 'My Computer' but doesn't recognize CD's

the cd player could be bad it doesn't seem to be reading anything. or your windows needs reloading because you have other programs overwriting each other and windows.too much on the drive defrag it

Dec 27, 2008 | Dell Inspiron 2200 Notebook

1 Answer

DVD & CD drives not recognized after uninstall Nero

plain reinstallation of windows won't solve the problem, either you edit your registry to clean it up of all the nero entries or to install windows in clean mode, I mean, you need to reformat or remove windows completely first fron your system.

Apr 22, 2007 | Pioneer DVR-111D (DVR111DBK) DVD RW Dual...

Not finding what you are looking for?
Philips (DRD-520012) Internal DVD Drive Logo

Related Topics:

257 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Computers & Internet Experts

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

The Knight
The Knight

Level 3 Expert

75025 Answers

micky dee

Level 3 Expert

2970 Answers

Are you a Philips Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides