Keep getting paper jam around cartridge. Is it because I installed a no-name cartridge or something else going on?
I had the same problem. I found that I had dropped a pencil in it. You may have some type of debris in it.
Get a package of roller cleaner papers at an office supply store or online. Run it thru the printer as directed to remove the fine paper dust that has accumulated on the rollers and the paper path.
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