BenQ XL2410T-23.6" XL2410T 120Hz LED Monitor Logo

Related Topics:

K
Kyle Posted on Jan 03, 2015
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Where can i get spare parts for my benQ XL2410T monitor

Power board shorted out on the back of the screen and all i get is a white screen

1 Answer

Ronald Thompson

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Master 560 Answers
  • Posted on Jan 03, 2015
Ronald Thompson
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Jul 26, 2008
Answers
560
Questions
0
Helped
134888
Points
1334

Contact the manufacturer.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Benq FP91G+ 19" LCD. Green power light briefly flashes on and off, but the screen doesn't come on. What could be the problem?

If you are going to DIY and have proper tools and know safety precaution then please read on:
Most common failures in the LCD monitors are bad capacitors (bulging top/seal or leaking) in the power supply, blown fuses; poor solder joints, failed inverter circuits (blown fuse, shorted transistors, shorted/open transformers), bad lamps (poor solder connections or worn out lamps). You will need to open it up and inspect the inside, see example of failed DELL (BenQ makes DELL monitors) monitors to get some ideas what to look for: http://s807.photobucket.com/home/budm/allalbums
Post back what you see inside so we can guide you further and it will help out other people in the future also.
http://en.wikipedia.org/wiki/Capacitor_plague
http://www.badcaps.net

Replacement board:
http://www.lcdrepair.us
0helpful
1answer

Benq g900w will not power OFF

the benq's im sorry to say but are problematic to say the least

try this...

1. unplug the monitor and flip it forward so its screen side down on a towel.
2. remove the screws from the back of the monitor and then take a flat head screwdriver and gently pry the back/front bezels apart.
3. after the back part and the front part are apart, look at front half of the bezel, there will be a Circuit board that is attached to it. follow the wire that is coming off the circuit board back to where it plugs in to the metal part.
4. firmly press the connector that at the end of that wire down into the connector.
5. put the monitor back together, and test the buttons.

if that does not work then you might have a serioulsy problem such as burnt component.


I’m happy to help further over the phone at https://www.6ya.com/expert/paul_0af9b1d5c0eb4fc3

0helpful
1answer

White screen

I believe they are two 1000uf 16 volt... there are two side by side and they are tall.

Robert

0helpful
2answers

White screen

dreaded capacitor issue. benq's were famous for it. if you are handy with disassembly and careful you can take it apart and do it yourself. look for any capacitors with rounded tops. i fixed one ... the part is only two dollars or so but it's a good feeling to know you fixed it instead of tossing it.

Robert
1helpful
2answers

Power but no picture

Try to re-solder the inverter part of the board. You may recognize that part where the 4 connectors from the backlight tubes can be found.... usually the small transformators (sorry, my technical English is not good) have bad soldering eyes after longer use. This may work if backlight turns on for a few seconds, then the power led is still alight but screen goes dark.... the inverter then "thinks" one of the tubes might be defective and turns power off. Hope this helps a little...
0helpful
1answer

BenQ FP72G 17" LCD Monitor NO DISPLAY but when i shine a torch on the screen, it shows the display. Does anyone know exactly which compoent i need to replace on the Inverter board ? All transistors seems...

The parts list..Here we go again =)
  1. 4x 2SC5705 (can also be 706 as well)
  2. Bridge capacitors (near the transistors) - Replace
  3. Transformers (can be either 4 or 2 used) - Resolder
  4. Fuse link (Marked with prefix FBxxx top middle of the board) - Replace
  5. 2x Diodes (close to transistors, one for each pair.) - Test
Start with those and if you still have issues post back with a photo of your board from both sides.
1helpful
1answer

Back light goes out after start up

You have BenQ syndrome.
Sounds strange I know, but the power supply in your monitor is a BenQ manufactured part.
The problem is in the inverter section of the power/inverter board.
There are 4 small transistors (marked C5707) 1 or possibly 2 of these will have shorted out. Using a multimeter find the shorted one, and replace both of that pair, even if only one is shorted out.
There could also be other underlying issues as well that caused the transistor to fail in the first place.
0helpful
5answers

BENQ FP731s Monitor Problem white blank screen

You have a serious problem. ie. only the back light is working in your monitor. You might need to replace the TFT associate components.
2helpful
1answer

BenQ FP767 17" Power but no display?

Different faults here.
First fault is no power, it is bad capacitors on the power board.

Second & third faults are the inverters. (power but no image visible, but feint if you shine a light into the screen)
Check the 4 transistors on the main power board for shorts.

If you are unsure what that means, then take it to your local TV technician, he should be able to solve it fairly cheaply.

Hope that helps.
Not finding what you are looking for?

143 views

Ask a Question

Usually answered in minutes!

Top BenQ Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Paul Bade

Level 3 Expert

1818 Answers

Jean Thiebaux

Level 2 Expert

164 Answers

Are you a BenQ Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...