Bissell Brushroll Proheat 2X 8920 9200 9400 Logo
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Doreen Frye Posted on Jan 02, 2015
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How do I get the Shampoo solution tub unclogged so it mixes with the water to clean my carpets.

When storing last time the shampoo was not run out throughly and the shampoo tank was left in position full. I assume the tubing is blocked, because my capet is getting water, but no shampoo is leaving the tank. I can take tank and push on it valve and it comes out. This tells me it is in the tranfer from tank to water.

1 Answer

mbarre

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  • Master 937 Answers
  • Posted on Jan 03, 2015
mbarre
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Joined: Sep 23, 2008
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You can try adding hot water, but your best bet is to remove the tank and hose and flush them well with hot water to clean them out.

5 Related Answers

Anonymous

  • 3 Answers
  • Posted on Dec 14, 2007

SOURCE: won't release shampoo

If your floor cleaner doesn't spray, chances are the heater unit is clogged. It is easy to fix if you have a few simple tools and are mechanically inclined.

Steps to fix:

- The heater unit is located inside the body of the machine, behind the power/heater switches. Remove 6 screws and split the case open.
- The silver metal "box" inside is the heater unit. Take note of how the hoses and wires are connected. Better yet, take a digital photo for reference.
- Remove the wires and hoses.
- Take the box to a work bench, and unscrew the 6 or 7 screws that hold on the lid. Don't lose the red washers that are found on the inside of the box that keep water from leaking out of the screw holes
- You'll see a "maze" where the water runs around to get heated up. Clear this of all debris. The inlet and/or outlet ports may also be clogged. I used an appropriate sized drill bit mounted on an electric screwdriver to carefully "drill" out the clogs. Make sure all the debris has been removed. I used an electric screwdriver because my 18v DeWalt hammer drill would have been overkill :)
- Reassemble to box
- Rewire and plumb the box according to your notes or reference photo.
- Put the machine back together.

Doing this saved me a $85 repair and took 30 minutes. My machine now works perfectly.

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Anonymous

  • 1673 Answers
  • Posted on Feb 06, 2008

SOURCE: shampooer tank not working

Most times there is a problem with the cap and insert at the bottom of the tank, part #2036675. Either that or the tank isn't sitting flush and down all of the way, leaving a gap. If this is less then 1 year, then it is under warranty.

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Anonymous

  • 310 Answers
  • Posted on May 30, 2008

SOURCE: Bissell PROheat 2X shampoo carpet cleaner

http://geeksquad.fixya.com/ThreadView.aspx?prdid=618960&thid=565019
Bissell ProHeat 2X shampoo carpet cleaner
Posted by boomerboo on May 02, 2008
I don't have the instruction for this machine; if you could help me with were to put the water and cleaning solution and how much. Thank you, Sharon my email address is [email protected]
Comment by boomerboo, posted on May 02, 2008
I need direction on how to use the shampoo carpet cleaner

Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Bissell 9500 ProHeat 2X Clean Shot Upright. The best place to get the owner’s manual for the Bissell is to check the Bissell website or to call the Bissell factory or manufacturer and give them the Model # of your unit and they will mail you out one. Always use genuine Bissell products made for the model that you have for best results. So check with your local factory authorized vac dealer that carries and services Bissell. I will give you the Bissell factory phone # listed below for further questions. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.bissell.com/ Customer Service 1-800-237-7691
Hours of Operation Monday thru Friday 8:00 am to 10:00 pm EST
Saturday 9:00 am to 8:00 pm EST
Mail To: Headquarters, Bissell Homecare Inc
P.O. Box 3606 Grand Rapids. MI 49501
Thanks, Don the Vac Man
Go Ahead. Use Us.

runnoft

  • 29 Answers
  • Posted on May 29, 2009

SOURCE: Bissell carpet cleaner

The water sprayers on your Bissell are probably clogged. I had this problem this morning, myself, with my machine, about 15 months old. They get clogged up with mineral deposits. This is a *fairly* easy thing to fix yourself. Read all the way to the end before trying this fix.

Unplug the Bissell. Remove the water container pieces from the top of the base. You'll probably reveal two red plastic pieces mounted in the Bissell's base, about .75" x .75". These spray water on your brushes when you press the water-and-soap trigger at the top of the Bissell's handle. These water sprayers tend to clog. See the metal spring running up the hose, behind each red water sprayer? As you squeeze the red plastic sides of one red water sprayer, use a screwdriver or other tool under the spring to wedge up the hose, to release the sprayer from its mount in the base. Stick a finger in the hole of the base of the Bissell where the sprayer was mounted and run it around the edges there including on the underside of the base to clean out any gunk you can find. Clean any gunk you can off the red water sprayer with an old toothbrush.

Now you need to remove the water sprayer from the hose. You need a pair of pliers. Use the pliers to squeeze the brass colored clip that is keeping the red water sprayed mounted to the end of the small hose there. Move the clip down the hose so it compresses the spring and is no longer on the red plastic water sprayer. Now you can twist and pull the red water sprayer out of the end of the hose. You'll need a little hand strength to do this. Just be careful not to break the water sprayer by using a tool. They're not particularly delicate, but breaking one would render your Bissell useless until it was replaced, so use a little care.

When you've removed a red water sprayer from the hose, put the outer end of the red water sprayer in your mouth and seal your lips around it, and try blowing through it. You can't blow air through it, right? It's clogged. Open up a paper clip and push it back-and-forth through the small hole in the end of the water sprayer back towards its middle. You'll probably push out a line of white mineral deposits. Clean them off the water sprayer with the old toothbrush, and try blowing through the water sprayer again. If air passes through clearly, you've fixed it. Now you have to put it back together. Push the water sprayer back on the end of the hose. Use the pliers to reposition the brass clip on the end of the hose over the water sprayer. Push the red water sprayer back into position in the base of the Bissell.

Now do the same for the other red water sprayer.

I had a problem when I fixed this on mine this morning, because when I pulled one water sprayer off, the hose advanced up under the spring and I couldn't reattach the red water sprayer, because it couldn't reach the end of the hose. So try to use the brass clip or some other means (rubber band, tape, another clip) to keep the hose from crawling up inside the spring after you pull the red water sprayer off the hose. If the hose gets up under the spring anyway, despite your best efforts, I fixed this by removing the six screws on top of the Bissell base (the surface of which the water tank mounts on top of), and then pried it up. You can pull out the hose, reattach the red water sprayers to the hoses, position the hose *very carefully* inside the base (there are mounts under there they need to fit into, so you don't break anything), push the red water sprayers through the mount holes and mount them, and then reattach the screws to the base.

There's something else you may need to do that can help get the water flowing. This one's easier. The Bissell uses pumps, which need to be primed. Sometimes an air pocket inside the machine keeps water from flowing. To prime the pumps, separate the two water tank pieces. Fill the base as usual and mount it on the Bissell without the top water tank piece. Plug the Bissell in and **turn it on**. (The Bissell must be running to do this.) Kneeling on the floor in front of the Bissell, reach up and press the soap and water release trigger at the top of the Bissell's handle and hold it in as if you wanted water to go through. On top of the water tank is a plastic grommet hole about 1 inch in diameter, through which you pour water to fill the tank. Seal that hole with the flat of your hand. You'll feel a bit of suction. Lift your hand up and down a few times. Release the trigger and repeat a few times. Now that you've cleaned out your water sprayers and primed the Bissell's internal pumps, I'm hoping water will GUSH through your Bissell once again.

As you probably have learned the hard way, as I did, it's VERY important to do a lot of cleaning of the Bissell after each use, more than the manual tells you to do. Clean the bottom of the unit. Empty all the water. Thoroughly rinse out both water container pieces. Unscrew the three clear plastic pieces, one in front, two on the sides, that surround the brushes, and rinse them thoroughly in water. Clean off the brushes and all the lint and gunk around and above the brushes. (A water spray bottle and toothbrush are helpful here.) Tip the machine and blow all the water out of the hole in the base. Release the red clip springs on the red water sprayers and blow on them. Doing this will slow the failure of the Bissell. It's a great little machine for the money, but it does have a learning curve and need more pampering than a vacuum cleaner, doesn't it??

Good luck!

thevacdudes

  • 37 Answers
  • Posted on Aug 29, 2009

SOURCE: My bissell carpet shampooer won't spray out water

The tubes inside the machine are probably clogged. Dismantle top hood and disconnect the three lines at the pump, open up entire top housing and inspect heater. Disconnect two tubes and heater and blow out with air compressor. That will spray all the junk, soap that has built up and your machine will be good as new. If you can't do this yourself, contact bissell and ask where your local repair center is

Testimonial: "many thanks for your help l will take a look at the shampooer and if I feel I know what Im doing I'll have a go myself if not I will contact service "

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I am shampooing a berber carpet with my Kirby Ultimate G and no excess water or suds accumulate in tray. Either while suds dial is on or off. Why do suds come out under tray in straight line no matte

SYSTEM:
Will work with:
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This is unused shampoo attachment. We buy new parts and assemble this shampoo attachment so you will be the first one to use it.
Set includes:
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NOTE - pictured Kirby Sentria shampooer box may not be included.
If you have never used this shampoo, we highly recommend reading our ONLINE MANUAL. This is a simple but very effective unit but you have to learn how to use it and "common sense" will not be enough! HOW TO - V I D E O S

Tank with soapy solution is attached in place of the bag. It utilizes the air coming out of the exhaust to blow soapy water on a small screen that turns it into thick foam. The foam is simply laid over the carpet (you must vacuum before you shampoo). Foam allows the spread of a small amount of water over the area so carpet is not soaked all the way through. Foam is left on the carpet for a few minutes so it has just enough time to moisten the fibers of the carpet and loosen the dirt (not too long otherwise foam may dry). Then foam maker is set to "OFF" and you slowly pull Kirby vacuum over the area where you laid the foam. The rotating brush in the shampooer nozzle rubs the moisture off carpet fibers and and throws it into the tray in front of the unit. You will not see gallons of dirty water but that is because you did not put it on the rug in the first place. Carpet should dry within 1-4 hours (depends how many times you laid the foam and what is humidity in the room). After it dries it has to be vacuumed. Solution that did not get picked up with the shampooer brush dries and shampoo additives do not let the dirt stick back to the fibers of the carpet. It is loose when it dries so in order to pick up what is left, you must vacuum again.
Shampoo:
You can use any carpet shampoo sold in your local store but make sure that this is carpet shampoo that makes foam and pay attention how much you have to dilute it with water as various shampoo products come in different concentration. Avoid using "just anything" that makes foam. Some household chemicals (such as dishwasher fluid) will do great job but it will leave carpet unprotected so dirt will stick to it so well that you will have a filthy rug in no time. Kirby Vacuum Shampooer


800-775-6586
GoodVac com
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What is the best way to unclog the tubing from the shampoo container to the water supply. My machine, I thought, was working well! Then I realized I did not see movement in tank of shampoo and the carpet...

the machine has to run for few minutes in the parked postion to heat the water or it will not dispense, for one for twoif you turn the heat off and add hot water to the tank instead it will bypass the heating and work in the meantime best way to unclog after following these steps is there is an airlock in tline turn heat off in parked position and motor on hold the trigger down for about 15 to 20 seconds release and turn off, then in parked position (locked) upright pull trigger and hold then turn on power you then will have ceased the airlock if you want to clean the unit after trying this baking soda and apple cider vinegar is best, drop the handle to ground pull the tank out and loof for the round area that the tank plug goes into take a push pin and poke the holes, then dump the baking soda and vinegar that is mixed from a cup by a few drops to sizzle in there, lift and lock and turn on holding the trigger and there ya go, have fun
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Don't know how to use with shampoo

Best to not put shampoo in machine. Put traffic lane cleaner in sprayer with hot water, spray onto carpet after thorough vacuuming, allow cleaner to dwell 5 to 10 minutes and clean and rinse with fresh clean water in machine. For best results do NOT put shampoo in he machine even though it was designed for it. Most of the machines brought in for repairs are clogged with soap gunk. Carpets will be cleaner and stay clean longer because the soap has been rinsed out of carpet
Sep 26, 2013 • Vacuums
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SteamVac Carpet/Upholstery Deep Cleaner Vacuum: how do i add the solution to the steam vac? how mu...

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The F7xxx series has a 2 section tank. The large section is for hot (Not Boiling) water. The smaller section is for shampoo. Fill the smaller section with shampoo and the Steam Vac will mix the water and shampoo for you in the proper proportion.
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How to assembel the kirby accesories to manually shampoo

I just did and it's multiple steps but not too hard.

There are complete detailed explanations if you do a search engine on kirby shampooer instructions. I found one explanation on Ebay, and another on EHow. www.goodvac.com/Articles.asp?ID=153

Step one - vacuum your carpet more thoroughly than you usually do. Each back and forth pass - four times.

Take off the dirt bag and the head off of your Kirby.

Where the dirt bag attaches to the Kirby is where the shampoo mixing container goes. Before you attach the mixing container on there take your container and fill it to the 1st line for a very small area, 2nd for a medium sized area, and to the third line for an average sized bedroom. A large living room may need a second container. For the solution - you must use Kirby shampoo. If you fill to the first water line - use one capful, 2nd line 2 capfuls, and etc. Make sure the sponge filter is positioned on the mixing container in the spot where it hooks onto the vacuum (mini-emptor).

The shampoo brushhead I find to be the biggest challenge because that L-shaped tube attachment gets in the way of the belt lifter when you try to hook on the belt. The belt is going to hook on the brushroller the same way it does on your vacuum head. Pop the brush roller in the head of the shampooer and then sit that head onto the tray mechanism.

Once you puzzle piece everything together and now ready to shampoo. Let me tell ya this - after the hassle of putting everything together - just do the whole room and make it worth the bother.

Turn the machine on, and lower the shampoo head ALL THE WAY DOWN, unless your carpet is ultra thick and then maybe just one click up. Turn the dial on the shampoo mixing container to on. Push the machine forward rather quick and pull back slow. Do overlapping passes.This will spread the foam nice and evenly. Let the foam sit for about 5 minutes, then turn the dial to off and go back over it slowly forward and backwards massaging the foam solution deep into your carpet fibers. Then let it sit for 2 - 3 hours. Then vacuum really thoroughly. Right after I go through the shampooing process and the carpet is still moist - I use a carpet brush and I scrub the foam even deeper into the carpet.

Good luck. Hopefully you will be motivated in the fact that I just did mine and the high traffic carpet looks really good. I just had clients come in and they noticed the difference right away, as it looks like a pro came in and did the job.
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Having trouble shampooing

I found this on a website. Hope it helps others...

by Mainelyvacs in: Kirby
  • First a short explanation of how the Kirby shampoo system works: Kirby uses a “Dry Foam” type of shampoo. Basically, it spreads a shampoo foam solution on the surface of your carpet. This foam needs to stay on the surface of the carpet until it is completely dry (usually 1 to 2 hours depending on temperature and humidity) As the foam dries, it soaks up grease and dirt. You then vacuum the carpet and up comes the shampoo residue along with the absorbed dirt and grease. It does a very good job on the surface but will not extract stains from the bottom of the carpet or carpet pad. Several other brands such as Electrolux, Hoover and Koblenz make Carpet Cleaning machines that use the same system.
    So, you’ve read your manual, you’ve removed the carpet cleaning nozzle and the bag assembly from your Kirby, you’ve installed your shampoo tank and carpet shampooing nozzle tray and you start to shampoo but all you get on your carpet is a puddle of soapy water and no foam. Here’s a few things to look for:
  • Make sure you are using a Dry Foam Shampoo(preferably Kirby) and NOT an extraction shampoo, the Rug Doctor shampoo you had left over from your last rental will not work.
  • Make sure you have the correct mixture. If you are using Kirby Dry foam shampoo you simply fill the tank with water and put a tank cap full of shampoo in with the water. You can use other brands of “Dry Foam” shampoo, but the mixture ratio may be different, so read the label first.
  • Don’t reuse last year’s leftover mixture, it’s probably no good.
  • Make sure a family member didn’t pour any leftover mixture back into the empty shampoo bottle - further diluting a mixture will not produce any foam.
  • Don’t use shampoo that’s seen extreme temperatures.
  • Check the tank and make sure that the sponge filter is in place and if it is in place that it is not deteriorated. The sponge filter is located under the tank at the point where you attach the tank to the hole that you removed the bag assembly from.
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It is recommended that you use Hoover soap. You can use other soap that states it okay with hoovers.
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Kirby Vacuum Shampoo Attachment

If your trying to shampoo your carpets but the water flow is to weak and it trickles through the spout to the carpet leaving small puddles

This problem often occurs when the foam filter is not replaced after rinsing or ends up in the shampoo hose at an angle preventing foaming. If you take the small shampoo hose of the shampoo tank the filter should be on the tank, if not, it may have come off and be in the hose. If it’s not there locate it, likely in the area where you last cleaned the shampooer or in the box, and put it back on the tank. While this should be cleaned after each use, care should be taken to replace it and not lose it.

The problem may also occur if you don’t actually add the Kirby Dry Foam Shampoo to the water or if you use some thin else.

Take care to also clean and replace the air filter after rinsing. It is located under the shampoo tank where the tank fits onto the vacuum.

Phil-T
Sep 07, 2007 • Vacuums
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