Question about HP PhotoSmart 7350 InkJet Printer

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Can't print from iMac to Photosmart 7350 printer

I have an iMac G5 (PPC, OSX 10.4.10) and I've installed the latest driver (2.5.6) downloaded from HP per their instructions. The printer shows up fine in the Print Setup utility fine but all jobs seem to hang at the "Opening printer connection" stage.

It sometimes prints if I unplug the printer and restart the Mac, but not always. And having to go through that is annoying.

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  • Steve Trutane Jan 04, 2008

    Seems to be less of a problem under OS X 10.4.11 and the latest software updates (as of 28 Dec 2007).

    Other problem: When trying to print some pictures onto Kodak 4x6 paper for borderless inkjet printers, I was not able to get the image to be printed in the correct location on the page. It always ended up flush with one edge near a corner. I tried various paper handling options under the Print or Page Setup dialog boxes, but none had much effect.

  • Steve Trutane Feb 06, 2008

    Actually, the OS update didn't help much. We still had lots of printing trouble that could be temporarily resolved by rebooting the Mac, as mentioned above.

    The key, it appears, was straightening out the printer's USB cable which was making a tight turn behind the printer. Straightening it out a bit seemed to do the trick.

    Sometimes it's the simple things...

  • Steve Trutane Feb 06, 2008

    Problems with a connection between the computer and printer could indicate trouble with the cable connecting the printer to the computer. Ensure both ends of the connection are solid and that the cable is not kinked. Also try using a new cable.

  • Steve Trutane Feb 09, 2008

    Even simpler: All we had to do was make sure the printer's USB cable was not kinked, or making a tight turn. No new cable needed. 

    Moral: Straighten up and fly right!  (apologies to Nat King Cole)

  • Steve Trutane Feb 09, 2008

    Even simpler: All we had to do was to make sure that the printer's USB cable was not kinked, or making a tight turn. No new cable needed. Kudos to my wife Kim for discovering this fix.

    Moral: Straighten up and fly right! (with apologies to Nat King Cole)



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  • 37 Answers

So all it really needed was a new cable? Glad you got this one worked out on your own, since none of us had gotten to it yet.


Posted on Feb 08, 2008


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