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Are the games playing at all? There is a home page you can scroll around and get to whatever game you have in the machine, make sure you have the 3ds slider to the top. Its on the right bottom side of the top screen.
Far as i knew, currently, there havnt any cards can support pokemon x/y,inclued gateway 3ds and mt-card,and all 3ds game cards can just support run 3ds games on N3DS/XL v4.1-4.5. So, if you want play 3ds games and your console firmware stayed on v4.5 or lower, then suggested you buy mt-card, after all,it was the world first card to support mulit 3ds roms to allow our users play lots of 3ds games at one micro sd card and price is cheaper than gateway, if you need, here is a usa based offical agent for you : http://www.modchipfactory.com/
unfortunately it sounds like a chunk of the flash that the game uses has gone bad. If the game has a warranty- use it. Otherwise, the only solution is to purchase/download another copy
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