Hanging (by 2 users)

Use any of the following methods to determine if an unknown device is being created by software: • You can start your computer in Safe Mode to try to determine if the unknown device is being created by software. When you start your computer, press F8, select Safe Mode, and then press ENTER. If the unknown device is no longer listed in Device Manager, the unknown device is probably not hardware. Note that this method is not always accurate. • If you suspect a particular software program may be creating the unknown device, check the Startup folder on your computer to see what programs are configured to run at startup. You can also checking the menu bar for an indication of what programs are automatically started. However, remember that some programs that may be configured to run at startup do not appear in the Startup folder. • The System Information Tool can be useful in diagnosing the cause of an unknown device. To run the System Information Tool: 1. Click Start, and then click Run. 2. In Open type, Msinfo32.exe and then press ENTER. 3. A comprehensive list of every program that is configured to run at startup is displayed. Check the Event log for errors that relate to any of these programs to see if there is one that is not working properly. If you find a related event, remove the associated program. Note that the fact that a program is creating an unknown device is not an indication that the program does not work, unless the program depends on the device to start the associated program. • You can view each component in your computer, including the drivers that are required to make the components work. To view the components that are installed on your computer, click the Components folder in the System Information console tree, and then click the sub-component to view its properties in the display pane. • Check the Problem Devices folder in the System Information console under Components.NOTE: Follow the steps on the previous method to view the Components folder.
Use any of the following methods to determine if an unknown device is being created by software: • You can start your computer in Safe Mode to try to determine if the unknown device is being created by software. When you start your computer, press F8, select Safe Mode, and then press ENTER. If the unknown device is no longer listed in Device Manager, the unknown device is probably not hardware. Note that this method is not always accurate. • If you suspect a particular software program may be creating the unknown device, check the Startup folder on your computer to see what programs are configured to run at startup. You can also checking the menu bar for an indication of what programs are automatically started. However, remember that some programs that may be configured to run at startup do not appear in the Startup folder. • The System Information Tool can be useful in diagnosing the cause of an unknown device. To run the System Information Tool: 1. Click Start, and then click Run. 2. In Open type, Msinfo32.exe and then press ENTER. 3. A comprehensive list of every program that is configured to run at startup is displayed. Check the Event log for errors that relate to any of these programs to see if there is one that is not working properly. If you find a related event, remove the associated program. Note that the fact that a program is creating an unknown device is not an indication that the program does not work, unless the program depends on the device to start the associated program. • You can view each component in your computer, including the drivers that are required to make the components work. To view the components that are installed on your computer, click the Components folder in the System Information console tree, and then click the sub-component to view its properties in the display pane. • Check the Problem Devices folder in the System Information console under Components.NOTE: Follow the steps on the previous method to view the Components folder.