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hard reset it go to youtube type make and model of your tablet type hard reset then it should with few videos to hard reset follow the video and it should work
Try going to system settings and select 'About Tablet' then checking you are fully charged and in good wifi signal select 'system updates' Update to any new version it finds. Make sure it is fully charged with the screen brightness down (so it will last for hours, just in case). The last thing you want is a power down during an update...
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