Hi all,my AIO OneTwo M3851 is showing only black screen when pressing power button.the fan is running power light is lit.what maybe the problem?

Is it a laptop, notebook or other? HP site has over 100 items with the same model number, so this will help me provide you with more information

put your vista recovery disc in it and restart it

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When you plug in the power cord is there any lightswhatsoever on the laptop, where the plug goes in or on the AC Adapter of thepower cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous.

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button. And if that's true maybe you wasoperating off the battery the last time you had it on and since the power cordis bad, it was not charging the battery so the battery is drained and the powercord is bad.

Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove theBattery, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in (leave the batteryout) and hit the power button to see if it boots. If it does, you can putthe battery back in and let it charge.

Maybe your motherboard is toast.

When you plug in the power cord is there any lightswhatsoever on the laptop, where the plug goes in or on the AC Adapter of thepower cord?

When you press the power button do you hear fans running, hard drive spinning,lights on the computer, hear any beeps or lights constantly blinking, hear theDvD/CD drive click and the light on the drawer of the DvD/CD turn on for asecond or two? If so the laptop is trying to boot or may have booted, butthe screen is not showing for some reason.

Beep tones and blinking lights tells the technicians what is going on with thelaptop and why it is not booting. Most times it's a motherboard issuewhen you hear beeps or blinking lights continuous.

Maybe your power cord is bad if you don't get anything to happen whatsoeverwhen you press the power button. And if that's true maybe you wasoperating off the battery the last time you had it on and since the power cordis bad, it was not charging the battery so the battery is drained and the powercord is bad.

Maybe you have a Static Charge Buildup. Remove the Power Cord, Remove theBattery, then Press and Hold the power button for 30seconds. After 30 seconds plug the power cord back in (leave the batteryout) and hit the power button to see if it boots. If it does, you can putthe battery back in and let it charge.

Hi
Please remove the battery, hold on power button for about 50-60 seconds, then plug-in the charger and turn the laptop ON,
Please tell us your results
Good Luck

ok my tv is doing the same thing and i need help if you found a solution please email me at [email protected]

hi hammonhph! I will be more than glad to assist you in this concern. Lets program the remote for tv2, lets make sure that the battery's are brand new, please go to the front panel of the receiver, make sure that u have the remote2 with, turn on the the tv1, you got picture, on the front panel of the receiver, you got 1 green and the blue light is off.. push the power button on the front panel of the receiver once to turn off the green light, once its off the tv will show a black, blue or snowy screen, push the up button on the fron panel of the receiver until it shows the system information screen, look for the primary and secondary remote address, primary and secondary remote address should show a number on the white box ex.. 1 and 1 on the green box, secondary is ex 2 on the white box and 2 on the blue box, how to reporgram the remote to the receiver.. press and hold the sat button and wait until all lights lit up, once it all lit up, release it and press any number from (1 to 15) but for this ex is press 9, then press the pound button (#) that is under number 9, once you press the pound button the sat button will flash 3 times and then press the record button once, record button is under the cancel button or view tv button, once you are done check the secondary remote address, it should be 9 on the white box and 2 on the blue box, save the settings by using the remote 1, selct done on the screen and it will go back again to black, blue or snowy screen, press the sat button once on the remote 2 and the big red power button, the blue light should turn on, just in case the blue light dont turn on, press the power button on the front panel of the receiver for 10sec to reset the receiver, it will acquire the sat signal and go to a progress, and it will download the programming guide, check if blue light is not on, press the big red power button on the remote2 to turn on the blue light and it should work. if just incase the blue light dont turn on, the remote is bad and you need to call 1-800-333-3474 for the replacement of the remote..please feel free to get in touch if you have any query..

i have this problem 2 days ago.. and this works on me... maybe on your's too you may need to flash your bios. why need to flash the bios.. ? 1. had the black screen of death. or deleted the bios how to flash the bios: STEP 1.download the AA1 BIOS from this link: http://www.acerpanam.com/synapse/data/7117/documents/AS1_BIOS_3309.zip 2. extract the file 3. rename the file 3309.fd to zg5ia32.fd 4. put zg5ia32.fd and FLASHIT.EXE onto the usb drive now, start the process STEP 2 A. make sure the power cable is in B. the laptop is turned OFF C. Plug the usb stick in! STEP 3: Press and HOLD down the FN and ESC key together then press the power button, while holding the buttons release the power button and continue holding FN and ESC for about 5 seconds release the buttons and the power light will start to blink let the laptop run and DO NOT PRESS anything this can take upto 8 mins when it's done the laptop will restart. this works on me... good luck.. and i hope it will help you.....

i am no whizz, but i think, just THINK maybe you should get some friend or relative to check the wiring to the fan and the power button, maybe when cleaning the fan, the wires were losen, as the button is millimeters away from the fan.

i hope it might help, if not i already said, i'm no whizz