Question about GE JES738 Microwave Oven

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Microwave causes all appliances to shut off

Whenever I try to use the Microwave with my tv and computer and miscellaneous other electrical appliances on, it turns off ALL the power in my apartment including: TV, lights, computer, router. Then I have to wait a few minutes, then go to the electrical panel and play with the switches a bit until power returns.

I have the 700w GE microwave. I recently purchased it to replace another brand new 1000w microwave to try and solve my problem, but both microwaves do it. So I do not think it is the microwave. I was thinking about getting a surge protector to try and solve this. Would it help?

Please help. It is extremely annoying to turn off the other things when I merely want to heat up my dinner.

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  • idlstuff Nov 12, 2007

    Thank you very much! I switched outlets and the problem is solved. Very clear instructions were extremely helpful.



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A surge protector will not help. The circuit that you have the microwave plugged too is overloaded or the breaker is weak.
You need to find out which breakers in your switch box operate which outlets. Then you may be able to move some of the appliances to different recepticles that are on different circuits.

Turn the lights on in all the rooms.
Got to your switch box and turn off one of the single switches(not the ones that are two switches hooked together).
Then go to each room and check to see which lights have went out. Take a lamp or small appliance to each wall plug-in and see if it has power.
When you find out everything that switch controls, write it on a piece of paper so you will know in the future what that circuit has on it.
Turn that switch back on and repeat the process with the next switch and so on and so forth until you have written down what each breaker controls.
Now you will have some idea which circuits have the most load and which ones you can move something to.
You also need to call your landlord or building super to check to make sure the breakers in the switch box are in good condition.
Hope this helps.

Posted on Nov 12, 2007


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Attempt this only if you are competent.

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I hate to think that something awfull could have happened to it.
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The usual cause of this fuse failure is the door switches are contaminated or sticking. Check the door switches before putting power back on to the appliance.
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