Question about Fitbit One Activity Tracker, Burgundy

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I have purchased an fitbit one and it comes up with code 541 is ineligible for an account how can I make an account?

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I had this happen to me. I had purchased this for my eleven year old son. I was putting in his information and ended up getting the Code 541. It turns out that federal law prevents this particular tracker from capturing data for anyone younger than 13. I fudged his birth year and ended up being able to successfully setup my tracker.

Posted on Jan 14, 2015

  • miles kimberlin Mar 10, 2015

    I put in that I was 14 but it still said code 541

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Actually the feds don't prohibited this, the Feds require any company that collects data to take more security steps with their data. This is something Fitbit does not want to deal with at this time

Posted on Oct 24, 2015

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How do I delete my info form the FitBit flex? I want to return my new flex to buy a FitBit Surge.


HOW DO I DELETE PROFILE DATA FROM MY TRACKER? Fitbit uses your height, weight, and age measurements to properly calculate your stride length (which helps determine your distance), calorie burn, and active minutes.

To delete your profile measurements from your tracker, the tracker must be set up to a different account. Once a tracker is set up to a different account, it will automatically unlink itself from the dashboard and all of the tracker's stored data will be permanently deleted from the tracker. You can find instructions on how to create a new account in the following articles:

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1 Answer

What is code #541 and how can I fix it?


Code 541 seems to be linked to some kind of software crash. it has been suggested that the below download link will be of help. I would open it, yet research it a little further before hitting the download button.
http://erasesoftware.com/page/9985/

Hoping this helps you in some way. Have a good day.

Mar 14, 2015 | Fitbit Facebook Apps

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What does code #541 mean on my flex fitbit wireless wristband ?


Error 541 - Age restriction applies - If you call the Support Team at (877) 623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends. They will be happy to assist you with this error.

Jan 10, 2015 | Office Equipment & Supplies

1 Answer

Need help downloading a fitbit to my hp computer


  1. Go tohttp://www.fitbit.com/setup/and click theDownload Herebutton to download Fitbit Connect for your Force, Flex, One, or Zip tracker. If you have an Ultra, you should instead followthese steps.
  2. Once the download has completed, open the file and begin to follow the onscreen instructions.
    If you are on a Mac, open the dmg file. If it doesn't appear on your desktop, search for "Fitbit Connect" in Spotlight.
    If you are on a PC, run the .exe file from your download location. If it doesn't appear on your desktop, search for "Fitbit Connect" in the Start menu.
  3. Once the installation is complete, you will be presented with the Fitbit Connect Main Menu. SelectSet Up A New Fitbit Device.
  4. Account Setup:
    • SelectNew to Fitbitif you don't already have a Fitbit.com account.
    • SelectExisting Userto log in using your existing Fitbit.com account.
    • ou will be asked for a few details about yourself. This information improves the accuracy of your caloric burn and distance data. You can later adjust yourprivacy settingsto control which details are shared with others.
    • After filling out your personal information, you'll be asked which device you're setting up. Select the appropriate tracker to continue.
    • Plug the wireless USB sync dongle into your computer (this is the smaller USB device--not the charging cable), and bring your tracker near to it to begin pairing.
    • Tracker Pairing:
      • Force, One, or Zip: You will see a pairing number that appears on your tracker's display once your device has been located; enter this number on your computer.
      • Flex: Follow the onscreen instructions and rapidly tap the device when instructed, then confirm its vibration.
    • After clickingNext, your tracker will connect to your Fitbit.com account. This can take up to a minute.
    • Once your tracker has connected to Fitbit.com, you may be prompted to enter a greeting (depending on which tracker you have). This can be your name or any 8-character combination of letters or numbers.
    • When your tracker is linked with your Fitbit account, Fitbit Connect will notify you and present some basic instructions on using your device.
    • You can now log into your account dashboard to view your synced data.
      You will not need to repeat these steps once they have completed--you can simply login tohttp://fitbit.comto access your dashboard.Or Still having Problem Then follow Us For
      HP Support

Apr 24, 2014 | HP Office Equipment & Supplies

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