Antenna replaced twice by Lowrance. Their service is good, not sure about MarinMax and their installation. Out again this weekend, another three to get fixed by marineMax who is slow. Thinking about throwin in trash.
I just got it back from Lowrance and they replaced antenna and it works, but for how long is anybody's guess. The technician at Lowrance told me the antenna should be at least 3 feet from base unit and he thinks that is problem, because mine is only 2 feet. Why doesn't it say that in manual, if true and why doesn't MarineMax install it properly. MarineMax just gave up trying to help me, even though it was under their warranty. They just care about the sale and their installation was shoddy at best with wires hangiing all over the place. I decided to take care of it myself, so we will see.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Before you give up on the LGC-12S you have now though, try plugging the LGC-12S right into the LCX-15CT without an extension cable. If the module not responding goes away...you just need a new extension (GPSX-25G p/n 99-46).
The power cable has a set of yellow, blue, orange, and bare data wires. If these wires short together, you can get the module not responding error.
If all that doesn't help...the LGC-12S is bad.
The LGC-12W p/n 112-06 will work with the LCX-15CT. You probably get
this at many marine electronics dealers or go to lei-extras.com and buy
it straight from Lowrance. They cost $229 so you might want to shop
around putting that money into a whole new system altogether. Make sure you have the latest software updates if you get the newer LGC-12W. These can be downloaded at http://www.lowrance.com/en/Downloads/Product-Software-Updates/
Make sure that you have powered the NMEA 2000 network. The display
unit's power cable has a set of red, black, and sheild wires that need
to be hooked up to a 12VDC power source. There is a power diagram
somewhere in the manual that should show this.
Make sure that
you have the NMEA 2000 network connected properly. If it is a newer
version LMS-525, it should just be a single 15ft cable that has two female
ends, the module plugs into one end, and the other end plugs into the
back of the display. If it came with some T connecters and 120Ohm
Terminator caps, then make sure you have that hooked up correctly.
There should be a diagram in the manual for that as well but you just
connect the two T's together like TT, put the 120Ohm terminators at
each end, and run the extensions to the display and GPS module.
is a decent troubleshooting guide for checking to make sure power is
getting to the module at
If this doesn't tell you anything, most likely the GPS module is bad.You will need to contact Lowrance support to get it repaired/replaced. You can call them at 800-324-1356 or email them at http://www.lowrance.com/en/Support/Product-Support/Contact/
had same problem with lms337. i had upgraded the unit but had not upgraded the lms2000 gps module. i was turning the isolator on in the boat which powers up gps module, if the lms337 is not powered up as well the gps unit goes to sleep. the upgrade fixes it by checking that the unit has not been turned on periodically. otherwise as soon as you power up gps module also turn on lms337. lowrance product support sorted this for me.
I just went through this with Lowrance. tthe LGC 2000 module on my LCX 20 depth finder "quit responding" out of the clear blue. You have to go Lowrance.com and they have some tests you can follow to see if it is a bad cable or the module itself. I had to replace the module. They charged $99 bucks plus $12.50 shipping for a new one. I bought it spring of 2008, and the unit was 3 months out of warranty when it quit working. Last season I had lower back fusion and didn't use it except for 2 times late in the season. Getting ahold of Lowrance is going to be an experience. I called twice and waited on hold over 35 minutes before I was suddenly cut off both times. I tried email too, but it took 3-5 days to receive a response. Mine broke down June 18 of this year. I started trying to get hold of Lowrance the next day. By the time all the back and forth emails with the delayed responses were done, I received my new unit on July 24. 5 weeks! with out my gps in MN. It is a short season up here as it is. I sure didn't enjoy waiting that long.