When I try save a photo on my computer, the printer screen reads "you need to install device software" I have copied photo before on the save mode. Whats up?
For whatever reason, it sounds like the printer cannot communicate with the computer. Check all the wire connections. If all connections are good, try printing a test page using Word. If you can print a test page, that shows everything is workign properly. Next, try uninstalling and reinstalling the software that came with your printer. If you do all these things, that should fix the problem unless there is something wrong with the printer hardware. Good luck.
If the installation screen does not appear:
In Windows 2000, double-click My Computer from your desktop.
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