The pilot stays on but the main burner will not go on; I was told I needed to replace the Thermopile on my gas Napoleon fireplace. an you verify/corfirm that is the problem before I order the part.

SOURCE: fireplace clicks and shuts off when running

There are a few things that could be causing this problem. The most common resolution to this problem is making sure the thermo couple is screwed tight into the valve. While looking at the gas control valve, you'll see a few wires and small metal tubes going into it. The one you want to tighten is the tube that is copper. Even if you get only a half a turn on the little brass fitting that's holding it screwed in, that's usually enough. If that doesn't do the trick let me know and I'll get back to you with some other things to try.

John Prohaska

• 1378 Answers
• Posted on Jun 17, 2009

SOURCE: pilot on main burner won't light.

30 ohms is too high. You generally need it close to or below 1. You need to read the ohms across each switch to find the connection or switch that is holding up your control voltage from opening the valve. If that still doesn't work, jump the th terminals on the valve and see if the valve even opens. You may need a new valve.

SOURCE: pilot will light but main burner will not light

if burner lights after jumping valve you have something wrong in thermostat loop. disconnect the 2 thermostat wires on gas valve and use multimeter on continuity setting. if all wires ,connectors and components are good,you will get a tone.since you have jumped out each component in thermostat loop with no success ,i would suspect a bad wire or oxidation on a terminal .

SOURCE: I can't seem to get my Napoleon gas fireplace to

hello. Remove the batteries from the remote and from the signal receiving box located somewhere near the front of the firebox. Clean all of the contacts in both devices and the contacts on both ends of the batteries with the eraser on the end of a common pencil. Be sure all of the batteries are fresh and charged then reinstall them and you should be up and running. Regards,Joe. ps. please rate my answer. thanks.

Testimonial: "Thanks, I got it going. I think it took a little longer for the gas to make it to the fireplace. I did replace all the batteries though."

John Rodgers

• 80 Answers
• Posted on Feb 06, 2010

SOURCE: Charmglow ventless gas fireplace burners won't ignite

is pilot flame on the thermopile good, pilot flame should cover the thermocouple and thermopile if unit has both