FAX REPORT: How do i stop transmission verification report from printing on Brother MFC-9840 CDW

SOURCE: MFC-9840 prints vertical stripe ~2" from right edge on all color printouts

Hi,
The first thing i would try to do is clean the corona wire on the drum unit. It might also be a faulty magenta cartridge.

SOURCE: Disabling Auto-Print of Communication Result Report

It's in the "user parameters" in the "fax features" menu. No disrespect, but it's a needlessly complicated setting (all of the parameter settings are if you aren't familiar with Ricoh).

You can download the manual here if you don't have one (It's in the Printer /Scanner reference). Look in the index under "Communication result report".......good luck:

http://www.ricoh-usa.com/downloads/downloads.asp?tsn=Ricoh-USA&path=http://support.ricoh.com/bb_v1oi/html/oi/rc2/model/mp16/mp16en.htm

SOURCE: Repeated Fax TX report printing

Solution #3 solved it for me. The report kept printing over and over, so I used the menus (roughly) mentioned in Soluton #3 by guest.

My problem was the printer was trying to print the TX Error Report with the image attached. That made the report too big for standard sized paper, so the machine kept telling me to check the paper size, and I'd hit 'OK', and that made the machine try to print the report again, for it continued to think it had not printed a complete report.

Here's what I did...

Go to: Fax Menu
Arrow right ( >) to Maintenance/Settings, hit, 'OK'
Arrow right to (>) to Device Settings, hit 'OK',
Fax Settings, hit 'OK',
Arrow down ( v ) to TX Settings, hit 'OK',
Arrow down ( v ) to TX Report, OK
Select 'Print error only', hit 'OK',
Attach TX image, Select 'NO', hit 'OK"

With the instruction to not attach the TX image, it will print out the error report without the TX image, the report will fit on the paper, and it will clear this problem.

Good luck!

Richard Eisenman

• 10 Answers
• Posted on Nov 21, 2009

SOURCE: Brother MFC 8220 all-in-one fax prints with a vertical line

First guess is you have a bit of dirt (often white-out from people scanning corrected paper that's not quite dry) stuck on the fax scan window. This should be described pretty well in your user manual (which you can download online from brother.com).

Its also possible that there is dirt (typically loose toner) on the laser scan window (there's a laser that shines through it to get the image pattern on the drum). That window is often along the bottom of the unit under the drum/cartridge (take the cartridge out and look). The Brother manual I've seen seems to ignore this possibility.

Print streaks DO NOT mean cartridge drum replacement in many cases !! On brother Intellifax or MFC or other laser copier/printer/fax, keep in mind that either the fax/copy scan window OR the laser scan window can get dirty. If the fax scan window is dirty, you see streaks on outgoing faxes and copies (but NOT incoming faxes). If the laser scan window is dirty, you see streaks on all prints (copies, faxes, print-from-computer).

Note also that when transporting/moving some laser copier with the toner cartridge inside, the toner can get out and make a big mess inside (including getting the laser scan window dirty). An air compressor can be usefull to blow it out. And sometimes using alcohol to clean is a BAD idea (maybe incompatible with plastic and rubber parts). A damp rag is probably fine.

SOURCE: Brother MFC-7420 just started printing a shadow image

Sounds like a bad drum cartridge. Pull the toner/drum cartridge out of the machine and set it down. Press down on a (blue?) tab to release the toner cartridge, and you can lift the toner cartridge out of the drum cartridge. There is a cleaning blade in there - a soft plastic blade that rides against the drum and scrapes off toner that didn't get transferred to the paper. If it gets stuck off the drum surface, images repeat a few inches (one drum circumference) down the page.

A new DR-350 drum unit should fix it. have the machine's power on when replacing it. While the door is open, touch the CLEAR key. The display will read "REPLACE DRUM?" or something like that. Press 1 for Yes.